Assistant Spa Director, Eforea Spa - Hilton Sedona Resort at Bell Rock

Hilton Worldwide, Inc.; Sedona (AZ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Spa Director for a luxurious resort in Sedona. This role offers a unique opportunity to lead spa operations, ensuring exceptional service and a welcoming environment for guests. You'll manage daily activities, train staff, and maintain high standards while collaborating on spa offerings. With a focus on personal and professional growth, this position provides a chance to thrive in a supportive and innovative workplace. Join a team that values wellbeing and offers a range of benefits, including travel discounts and career development opportunities.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Travel Discounts

401(k) Plan with Company Match

Career Development Opportunities

Employee Stock Purchase Program

Mental Health Resources

Debt-Free Education Options

Qualifications

• 2+ years of spa leadership experience in a team-oriented environment.
• Strong organizational and interpersonal skills required.

Responsibilities

• Manage daily operations of the spa and fitness center.
• Oversee staff training and scheduling for treatments and classes.

Skills

Spa Leadership

Customer Service

Organizational Skills

Interpersonal Skills

Sales Skills

Education

Experience in Spa Operations

Business Management Knowledge

Tools

Book4Time

Unifocus

Job description

Job Description - Assistant Spa Director, Eforea Spa - Hilton Sedona Resort at Bell Rock (HOT0BK73)

Job Description

Job Number:

HOT0BK73

Work Locations

Hilton Sedona Resort, 90 Ridge Trail Drive, Sedona, 86351

The Hilton Sedona Resort at Bell Rock is seeking an Assistant Spa Director. This luxurious property is surrounded by Sedona’s famous red rocks and is less than a mile from the village of Oak Creek. This is an outstanding opportunity for an aspiring resort spa professional to advance their career and expertise with a world-class facility, mentor, and company.

What will I be doing?

The Assistant Director manages the daily activities of the Spa and Fitness Center. They oversee all aspects of the department including coaching and training staff, monitoring facilities with the assistance of Engineering and Housekeeping, coordinating daily schedules for massages, treatments, and fitness classes. They collaborate with the Director of Spa to create spa menus and maintain a tasteful environment, stay aware of current spa market trends, and sell spa retail creatively and successfully. Additionally, they will handle any other requests related to spa and activities duties.

Specific duties and qualifications include:

• Oversee daily operations of the spa, including opening and closing procedures.
• Provide excellent customer service to clients.
• Possess excellent organizational, interpersonal, and administrative skills.
• Answer phone calls, set appointments, and greet clients upon arrival.
• Drive service and retail sales by educating clients on products and services.
• Maintain a professional and impeccable spa environment for staff and clients.
• Work nights and weekends as required.
• Have knowledge and experience in business, supervision, and management.
• Demonstrate outstanding interpersonal relationship-building, coaching, and employee development skills.
• Preferably have work experience in a team-oriented workplace.
• Possess knowledge of basic economics.
• Ability to serve as a knowledgeable resource to management.
• Maintain a high level of confidentiality.
• Exhibit excellent organizational skills.
• Plan, evaluate, and improve business processes to enhance efficiency, quality, and output.
• Maintain and restock inventory.
• Experience with Book4time and Hilton brand standards is highly desirable.

What are we looking for?

• At least 2 years of spa leadership experience overseeing spa and/or fitness operations.
• Open availability to work mornings, evenings, weekends, and holidays.
• Ability to lift, push, pull up to 50 lbs.
• Experience with Book4Time and Unifocus preferred.
• Hotel industry experience is a plus.

BENEFITS:

We support the mental and physical wellbeing of all team members to help them thrive personally and professionally in a diverse and inclusive environment, with innovative programs and benefits.

• Medical insurance options for you and your family, eligible after 90 days of employment.
• Vision, dental, life, and disability insurance.
• Mental health resources.
• Paid Time Off (PTO) — up to 144 hours in the first year.
• Go Hilton travel discount: 100 nights of discounted travel annually.
• Participate in the 401(k) plan with company match: 100% match up to 3% of pay, and 50% on the next 2%.
• Career growth and development opportunities.
• Team Member Resource Groups.
• Recognition and rewards programs.
• Access to your pay when needed via DailyPay.
• Debt-free education options, including degrees, certificates, and language learning.
• Inclusive family-building and fertility benefits.
• Expanded bereavement leave.
• Adoption assistance.
• Employee stock purchase program (ESPP) — 15% discount on Hilton shares.