Assistant Spa Director

Hand & Stone Massage and Facial Spa; United States; On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k retirement plan

Flexible schedules

Bonus based on performance

Commissions

Job summary

Hand & Stone Massage and Facial Spa is seeking an energetic Assistant Spa Manager to oversee the reception team, drive memberships and product sales, and maintain an exceptional client experience in our wellness-focused spa. If you thrive in a fast-paced, customer-centric environment, this role offers growth and hands-on training.

The ideal candidate has 1-2 years of sales and customer service experience, with a willingness to learn the spa industry.

Qualifications

• 1-2 years of sales and customer service experience
• Spa experience is a plus but not required; training provided
• Experience handling admin tasks including payroll, scheduling, inventory, and sales reporting

Responsibilities

• Overall Oversight and Management of Reception Team
• Achieve Membership, Service, and Product Sales Targets
• Development, Training, and Accountability for Reception Staff
• Administrative and Bookkeeping Task
• Training and Motivating Sales Team
• Reception and Orientation of Clients
• Client Reservation Management
• Overall Responsibility for Clients Experience in the Spa
• Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance

Skills

Sales & Customer Service

Organizational skills

Interpersonal skills

Self-motivated

Tools

Payroll software

Scheduling software

Inventory management system

Sales reporting tools

Job description

A holistic approach to wellness. We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operation!

Responsive recruiter

Benefits

• Health insurance
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

A holistic approach to wellness. We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operation!

Are people often impressed with your organizational skills? Would you consider yourself to be an enthusiastic individual with a drive for success? Are you a self-proclaimed “self-starter”?

This position is designed for people who are interested in learning about the wellness industry and growing in their career. Our ideal candidate will have a minimum of 1-2 years of sales and customer service experience.

Benefits We Offer

• Hourly + plus commissions and bonuses
• Health benefits for Full Time Employees
• Dental, Vision, Accident & Life Insurance
• 401k retirement plan
• Flexible schedules
• A professional and relaxing work environment
• Complimentary massage or facial each month
• Employee discounts
• Contests

Job Responsibilities Include

• Overall Oversight and Management of Reception Team
• Achieve Membership, Service, and Product Sales Targets
• Development, Training, and Accountability for Reception Staff
• Administrative and Bookkeeping Task
• Training and Motivating Sales Team
• Reception and Orientation of Clients
• Client Reservation Management
• Overall Responsibility for Clients Experience in the Spa
• Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance

Please Join Us If You

• Have a great personality and excellent interpersonal skills!
• Are passionate about sales and working with people.
• Can bring energy and enthusiasm to the table.
• Have the drive to promote the health and wellness benefits of both massage therapy and facials
• Have experience handling administrative tasks including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Are looking for a flexible schedule.
• Have spa experience! Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry.

Compensation: $21.00 - $27.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.