Assistant Spa Director

Marc Rose; Phoenix (AZ); On-site; USD 90,000 - 140,000; Full time

Job summary

The Arizona Grand Resort & Spa in Phoenix seeks a dynamic second-in-command for our Athletic Club & Spa—leader capable of blending operational mastery with genuine hospitality artistry. This role demands vision, polish, and an unshakable commitment to excellence.

You’ll partner with senior leadership to elevate every guest touchpoint, from the spa desk welcome to the steam room finale, while safely guiding budgets, schedules, and revenue growth in a luxury wellness environment.

Qualifications

• Proven spa/fitness/athletic club leadership in upscale or luxury hospitality.
• Strong budgeting, forecasting, and revenue growth discipline.
• Passion for developing high-performing teams.
• Calm, polished leadership with concierge-level service mindset.

Responsibilities

• Lead the Athletic Club & Spa with operational excellence and hospitality artistry.
• Partner with senior leadership to elevate guest touchpoints from spa desk to steam room experience.
• Oversee schedules, budgets, and revenue, ensuring exceptional guest satisfaction.

Skills

Leadership

Financial acumen

Team development

Guest experience

Job description

Where the Sonoran Sun Meets Serious Career Ambition
Picture this: forty-eight rolling acres cradled against South Mountain, a private water park shimmering below, and a spa where the desert’s own stillness becomes part of the treatment menu. This is the backdrop for your next chapter — not just a job, but a daily invitation to lead where luxury and lifestyle collide.
Arizona Grand Resort & Spa isn’t just Phoenix’s largest all-suite resort — it’s a destination unto itself, where guests come to disconnect from the ordinary and reconnect with what matters. And at the heart of that experience beats our Athletic Club & Spa: a sanctuary of wellness, movement, and quiet indulgence that deserves a leader with vision, polish, and an unshakable commitment to excellence.
The Opportunity
We’re seeking a dynamic second-in-command for our Athletic Club & Spa — someone ready to blend operational mastery with genuine hospitality artistry. You’ll partner closely with senior leadership to elevate every guest touchpoint, from the first hushed “welcome” at the spa desk to the last satisfied exhale in the steam room.
This is a role for someone who understands that wellness isn’t a trend — it’s a promise. Someone who can manage schedules and spreadsheets with precision by day, then walk the floor with the calm authority of someone who genuinely loves this business.
What You’ll Bring to the Table

• A proven track record in spa, fitness, or athletic club leadership within upscale or luxury hospitality
• An eye for detail sharp enough to notice a single misaligned robe — and the grace to fix it without missing a beat
• Strong financial acumen, from budgeting to forecasting to driving revenue without ever compromising guest experience
• A genuine passion for team development — because a great leader builds other great leaders
• The composure of a five-star concierge and the drive of an entrepreneur
  

Why Phoenix, Why Now
Because this city is having a moment — a vibrant, sun-drenched renaissance of culinary innovation, outdoor adventure, and desert cool. Because South Mountain Park, one of the largest municipal parks in the country, is your backyard. Because 300+ days of sunshine a year means your work-life balance actually includes a life.
And because Arizona Grand Resort & Spa isn’t just a place to work — it’s a place to grow. We invest in our people the way we invest in our guests: thoughtfully, generously, and with an eye toward the long game.
The Sizzle
This isn’t about punching a clock. It’s about shaping an experience — leading a team that turns ordinary moments into extraordinary memories, one massage, one sunrise workout, one perfectly chilled cucumber water at a time.
If you’re ready to bring your leadership, your polish, and your passion for wellness to a resort that dares to be different, we’d love to meet you.
The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

• This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others.