Assistant Snack Bar Manager (Worcester Dining Commons)

UMass Amherst; Amherst (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

UMass Amherst in Amherst, MA, seeks an Assistant Snack Bar Manager for the Worcester Dining Commons. This full-time on-site role oversees operations, assists with food preparation and serving, and supervises student staff, ensuring cash handling and daily deposit processes are followed.

The position emphasizes hiring and training students, maintaining records, inventory control, and sanitation standards, with evening hours and occasional weekends.

Qualifications

• At least one year of food service experience in a hotel, restaurant, cafeteria, or catering operation.
• Certification as a food handler within six months of appointment start date (e.g., ServSafe).
• Working knowledge of methods, materials, tools, and equipment used in food handling and storage.
• Working knowledge of food service sanitation procedures.
• Working knowledge of cash handling and related equipment (registers, calculators).
• Ability to follow oral and written instructions.
• Ability to supervise employees and provide clear directions.
• Ability to maintain accurate records and generate reports.
• Ability to establish rapport with customers and diverse staff.

Responsibilities

• Prepares foods and beverages using standard recipes for cash customers.
• May requisition food using standard forms and forms procedures.
• Uses food service equipment to supply product for customers.
• Orders supplies and equipment using standard forms and procedures.
• Makes daily deposits and generates sales reports using standard forms.
• Supervises cleaning and sanitization to maintain hygiene standards.
• Hires, trains and supervises student employees and assists in scheduling.
• Secure assigned areas at close of operations.
• Maintains cash, sales records and other operation records.
• Assists with inventory and proper food storage.

Skills

Food service experience

Supervisory ability

Cash handling

Interpersonal/customer service

Instruction following

Team leadership

Education

Trade/tech/vocational diploma or certificate in culinary arts or food services

Job description

Title: Assistant Snack Bar Manager (Worcester Dining Commons)

Executive Area: Administration and Finance

College/School/MBU: Auxiliary Enterprises

Department: Worcester Dining Commons

Work Location: Amherst

Schedule: Full Time

Work Arrangement: Onsite

Job Summary

Assist in preparation and serving of food and beverage. Supervise personnel assigned to the unit. Assist with maintaining records. Hires, trains, and supervises student employees; responsible for cash handling and deposit of daily receipts for the assigned unit.

Essential Functions

• Prepares foods and beverages using standard recipes for the purpose of cash customer consumption.
• May requisition food using standard forms and established procedures.
• Uses manual and mechanical food service equipment to supply product for the consumption of customers.
• Uses standard forms and procedures to order supplies and equipment needed in the operation of the assigned area.
• Makes daily deposits of sales receipts using standard forms and procedures; makes sales reports on standard forms.
• Supervises and assists in the cleaning and maintaining of equipment and work areas to maintain sanitation standards.
• Hires, trains and supervises student employees in the assigned work area. May assist in the evaluation and scheduling of employees.
• Assists in securing the assigned area(s) at the close of operations.
• Maintains records of cash and sales figures and other records pertaining to the operation of the assigned unit(s).
• Assists with inventory and food storage using standard forms and procedures to account for all stock and the proper storage of products.

Other Functions

Performs other duties as assigned.

Minimum Qualifications

• At least one (1) year of food service experience in food service in a hotel, restaurant, cafeteria, or catering operation. A diploma or certificate from a trade, technical or vocational school with a major in culinary arts or food services may be substituted for the required experience.
• Incumbents must be certified as food handlers within six (6) months of the appointment start date through a recognized program approved by the University of Massachusetts (i.e. ServSafe)
• Working knowledge of methods, materials, tools, and equipment normally used in food handling and storage.
• Working knowledge of food service sanitation procedures.
• Working knowledge of cash handling and related equipment used in cash handling, cash registers, calculators, etc.
• Ability to follow oral and written instructions.
• Ability to supervise employees, giving oral and written instructions in a precise and understandable manner.
• Ability to maintain accurate records and make reports.
• Ability to establish rapport, maintain harmonious working relationships and deal effectively with customers and agency personnel from varied backgrounds.

Additional Details

This position is designated as essential personnel.

Working Conditions

Work is performed in custodial or dining service environments, and entails prolonged standing, carrying loads, and use of cleaning chemicals or food service equipment.

Work Schedule and Work Arrangement

4:30pm-12:30am; may include weekends, evenings & holidays; Rotating Days Off.

Salary Information

Pay Grade: AFSCME Grade 10

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.