Assistant Site Supervisor , Bureau of Equitable Health Systems

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 34,000 - 49,000; Full time

Job summary

The NYC Department of Health and Mental Hygiene is seeking an Assistant Site Supervisor to provide operational support for health insurance services. This role focuses on improving community health outcomes through outreach and education. Candidates should hold a degree or relevant experience in community work.

Benefits

Loan Forgiveness eligibility

Premium-free health insurance

Public sector pension plan

Work From Home Policy

Qualifications

• Experience in community work or community centered activities.
• Ability to educate community residents about healthcare programs.
• Experience with diverse racial and socioeconomic backgrounds.

Responsibilities

• Participate in outreach activities to address health insurance disparities.
• Develop partnerships to expand outreach activities.
• Manage daily administrative operations.

Skills

Community Outreach

Communication

Customer Service

Education

Baccalaureate degree

Job description

Assistant Site Supervisor , Bureau of Equitable Health Systems

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Assistant Site Supervisor , Bureau of Equitable Health Systems

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The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an unwavering grounding in history and structural analysis, CHECW works to increase visibility of the harm perpetuated by centuries of racist, socially unjust policy while pushing towards redress for the most impacted NYC communities. CHECW addresses inequity across community and healthcare systems in partnership with community, faith-based, and health care organizations. CHECW's work focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downstream factors, to improve health and well being of New Yorkers. CHECW is comprised of the Bureau of Bronx Neighborhood Health, the Bureau of Brooklyn Neighborhood Health, the Bureau of Harlem Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Health Equity Capacity Building, the Bureau of Equitable Health Systems and the Bureau of Finance, Administration, and Services. The division's Deputy Commissioner also serves as the Agency's Chief Equity Officer and oversee Race to Justice, the Agency's internal reform effort to help our staff learn what they can do to better address racial health gaps and improve health outcomes for all New Yorkers. CHECW sits under the Agency's Chief Medical Officer.

The Bureau of Equitable Health Systems is the healthcare systems bureau of DOHMH situated within the Center for Health Equity & Community Wellness and supporting the strategic plan and vision of the Chief Medical Officer.

Our mission is to apply policy, evidence, and practical expertise to improve equity in health care delivery at the individual, organizational, financing, and systems levels. The Office of Health Insurance Services (OHIS) provides community facing programs and on the ground programmatic work that maximize health insurance coverage-opportunities and increases access to social support services such as assistance with SNAP applications to address food insecurities for all New Yorkers. The Office of Health Insurance Services (OHIS) is currently involved in a few high priority community initiatives and has partnered with the New York City Department of Health and Mental Hygiene's Article 28 clinics, Early Intervention Program, and other agency programs; Mayor's Office of Immigrant Affairs, Human Resource Administration, Department for the Aging, the GetCoveredNYC Mayor's Public Engagement Unit, Health and Hospitals, and Community-based Organizations. To ensure full compliance of these partnerships the Bureau of Equitable Health Systems is seeking to hire an Assistant Site Supervisor to provide operational support to the team of Certified Application Counselors at our Corona Health Center location.

Duties Will Include But Not Be Limited To

• Participate in outreach activities planned internally at the health center site and externally at community-based organizations to address health insurance disparities within the community.
• Educate community residents about the NYS of Health Marketplace insurance products and insurance affordability programs; Aged 65 or older, Blind and Disabled (ABD) Medicaid and Medicare Savings program (MSP); applying for Medicare; and other government sponsored programs such as the Supplemental Nutrition Assistance Program (SNAP).
• Develop and maintain community-based partnerships and resources to expand outreach activities.
• Provide professional assistance as a New York State Certified Application Counselor and prescreen clients for enrollment into health insurance on the NYS of Health Marketplace Exchange.
• Record, case manage and track all applications until eligibility/coverage is determined by the NYS of Health Marketplace.
• Assist the Site Supervisor to manage the daily administrative operations of the office.
• Administer the assignment and processing of referrals received and transmission of referral documentation as needed (e.g., NYC Care, PEU, Consumer Contact Center, DIS TB Unified Electronic Medical Records systems).
• Maintain inventory of supplies.
• Collect sign-in sheets and report number of clients to the Health Center Facility Manager in the absence of the Site Supervisor.
  
  

Preferred Skills

• Experience working directly with individuals from diverse racial, ethnic, and socioeconomic backgrounds.
• Excellent oral presentation skills.
• Experience working with community-based organizations.
• Excellent computer skills.
• Certified Application Counselor experience a plus.
• Proficiency in languages other than English a plus.
  
  

Why You Should Work For Us

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
  
  

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
  
  

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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