Assistant Site Manager: Lead Ops & Customer Experience

Zips Car Wash; Charlotte (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Daily pay

Tuition reimbursement

Free car washes

401K match

Health, dental and vision insurance

Paid time off

Flexible scheduling

Bonus pay

Job summary

ZIPS Car Wash in Charlotte, NC is hiring an Assistant Site Manager to oversee daily car wash operations and coach the team to deliver top-notch customer service. You will work with site leadership to train staff, meet performance targets, and ensure a smooth guest experience across shifts.

The role offers hourly pay with bonus potential based on performance and business results, with benefits and flexible scheduling based on experience.

Qualifications

• Experience leading teams in a service-oriented environment is a plus.
• Strong customer service mindset with ability to train others.
• Ability to motivate staff and uphold brand standards.

Responsibilities

• Oversee the daily operations of the car wash.
• Train and mentor team members to deliver outstanding service.
• Drive customer satisfaction and help achieve business goals.

Skills

Team leadership

Customer service

Training & coaching

Job description

ZIPS Car Wash in Charlotte, NC is hiring an Assistant Site Manager to oversee daily car wash operations and coach the team to deliver top-notch customer service. You will work with site leadership to train staff, meet performance targets, and ensure a smooth guest experience across shifts.

The role offers hourly pay with bonus potential based on performance and business results, with benefits and flexible scheduling based on experience.