Assistant Site Manager

ZipRecruiter; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to providing exceptional service and eco-friendly solutions. As an Assistant Site Manager, you'll play a vital role in ensuring smooth operations and exceeding customer expectations. With a focus on growth and development, this position offers competitive pay and opportunities for advancement. You'll lead a team, manage daily activities, and engage with customers to promote our services. If you're passionate about leadership and making a difference, this is the perfect opportunity for you.

Benefits

Competitive wages

Commission on sales

Pay increases through training

Monthly incentives

Ongoing training and development

Unlimited Wash Club membership

50% off retail items

Supplied uniforms

Paid vacation

Qualifications

• At least 1 year of leadership experience required.
• Basic IT skills including POS and Microsoft Office are essential.

Responsibilities

• Assist site manager in daily operations and customer service.
• Engage customers and upsell car wash packages effectively.
• Manage staff scheduling and monitor expenses.

Skills

Leadership

Customer Service

Sales Skills

Coaching and Mentoring

Basic IT Skills

Education

High School Diploma

2-Year College Degree

Tools

POS Systems

Microsoft Office

G Suite

Job description

Job Description

Become a part of our team and earn a competitive hourly rate of $21.63, with the opportunity to qualify for quarterly incentives based on site performance.

Clean Express Auto Wash operates under the parent company of Express Wash Concepts, one of the region’s award-winning, fastest-growing companies. We are more than a car wash and are looking for individuals interested in growing with us!

Why Choose Clean Express Auto Wash? We're committed to fast, eco-friendly services, exceptional customer care, giving back to our communities, and providing opportunities for personal and career growth. Join us in our mission to make a difference through cleanliness.

Benefits of Joining Clean Express Auto Wash

• Competitive wages
• Commission on wash club membership sales
• Pay increases through training and growth opportunities
• Monthly incentives and award programs
• Ongoing training and development
• Unlimited Wash Club membership
• 50% off retail items
• Supplied uniforms
• Paid vacation per Employee Manual

Essential Duties and Responsibilities

As an Assistant Site Manager, you will assist the site manager in ensuring the store operates efficiently and exceeds customer service expectations. Your responsibilities include engaging potential customers, presenting unlimited car wash packages, upselling products, and more:

• Maintain high-quality daily store operations
• Lead with integrity and foster a culture of respectful accountability
• Strive to exceed sales goals and support store growth
• Assist with recruiting, developing, and motivating teams
• Manage labor and staff scheduling effectively
• Monitor and control expenses through effective P&L management
• Ensure quality assurance through regular quality control checks
• Handle cash management procedures, including reconciliations and deposits
• Monitor inventory and assist with supply orders
• Adhere to safety protocols and standard operating procedures
• Address customer escalations professionally
• Learn wash processes and equipment to expand knowledge
• Participate in educational and training opportunities
• Perform other duties as assigned

Job Requirements

• High school diploma or equivalent
• 2-year college degree (preferred but not required)
• At least 1 year of leadership experience
• Basic IT skills (POS, Microsoft Office, G Suite)
• Flexible availability, including evenings and weekends
• Positive attitude and presence in the moment
• Ability to coach, mentor, and train others
• Professional appearance according to guidelines
• Commitment to exceeding expectations and accountability

Work Environment and Physical Demands

• Stand and move throughout the site for entire shifts
• Work outdoors in all weather conditions
• Lift up to 25 lbs

Express Wash Concepts is an equal opportunity employer, providing employment regardless of age, race, gender, or genetics.