Assistant Showroom Manager

SRS Distribution Inc.; Jacksonville (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Holidays

Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

SRS Distribution Inc. is seeking an Assistant Showroom Manager for our Colonial Materials showroom in Jacksonville, NC. This customer‑service focused role drives walk‑in and phone orders, merchandising, and a clean, organized showroom while building strong customer relationships.

The position emphasizes learning the distribution system, product knowledge, and opportunities to grow showroom sales through upselling and margin improvements. Bilingual applicants are preferred.

Qualifications

• Minimum of three years of successful sales experience.
• Purchasing and inventory experience.
• Bachelor’s degree preferred.
• Effective team player and leader with strong communication skills.
• Experience in construction/building materials preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Oversee taking orders at the sales counter and over the phone.
• Build relationships with customers.
• Learn the company distribution system to enter orders.
• Develop product knowledge to assess needs and recommend solutions.
• Seek out new products or strategies to grow showroom sales.
• Assist in maintaining, organizing, and replenishing merchandise.
• Establish standards for displaying materials and store appearance.
• Assist with inventory and quoting jobs to customers.
• Manage customer pick-up process and experience.
• Understand profit margins and upsell related products.

Skills

Sales experience

Team leadership

Communication skills

Bilingual English/Spanish

Education

Bachelor’s degree preferred

Job description

Position Summary

The Assistant Showroom Manager will work in a retail capacity managing the frequent interaction with walk-in as well as telephone customers. The employee will be responsible for Counter Sales and the execution of taking customer orders and entering them into our computer system. They will assist in merchandising products and maintaining a clean and organized store. This is a customer service focused role.

Duties & Responsibilities

• Oversee the process of taking orders at the sales counter and over the phone
• Build relationships with customers
• Ability to learn company distribution system to enter orders
• Develop product knowledge to assess needs and recommend solutions to customer needs
• Seek out new products or strategies to grow showroom sales
• Assist in maintaining, organizing, and replenishing merchandise in store
• Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness
• Assist with inventory and quoting jobs to customers
• Manage customer pick-up process and experience
• Understand profit margins and create opportunities to increase sales through margin improvements or upselling additional or related products

Basic Qualifications

• Minimum of three years of successful sales experience
• Purchasing and inventory experience
• Bachelor’s degree preferred
• Effective team player and leader with strong communication skills
• Experience in and knowledge of the construction industry and building materials strongly preferred
• Bilingual in English and Spanish preferred

Core Competencies

• Strive to do the right thing by displaying trust and integrity
• Embody servant leadership principles by putting the needs of others first and valuing diverse perspectives
• Demonstrated ability to work independently and on a team, including leading, executing, and/or delegating as needed
• Establish and maintain effective working relationships across all levels of the organization
• Champion an inclusive work environment and empower others to bring their full selves to the workplace
• Ability to self-manage, show initiative, be proactive, and drive results
• Communicate professionally, both verbally and in writing, with coworkers and customers

Physical Requirements

• Ability to remain in a stationary position approximately 50% of the time
• Frequent movement within the office to operate basic office machinery
• Ability to operate basic office machinery
• Ability to communicate effectively with team members and management to exchange accurate information

Required Cognitive Skills

• Ability to problem solve and prioritize tasks
• Ability to manage stress related to deadlines and ongoing projects
• Ability to multitask
• Ability to receive and analyze information
• Ability to quickly communicate solutions if problems occur
• Ability to demonstrate a high degree of sound judgment and initiative

Launch Your Career

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members as our greatest assets and invest in training while supporting work-life balance.

Job Location

Colonial Materials, Inc. - Jacksonville 351 White Street Jacksonville, NC 28546

Equal Employment Opportunity

SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Benefits

• Medical
• Dental
• Vision
• Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays
• Vacation Days
• Professional Growth Opportunities
• Development & Training Programs

Company Culture

Founded in 1971, GMS operates a network of more than 320 distribution centers with extensive product offerings of Wallboard, Ceilings, Steel Framing and Complementary Products. Additionally, GMS operates nearly 100 tool sales, rental and service centers, providing a comprehensive selection of building products and solutions for its residential and commercial contractor customer base across the United States and Canada. In addition to our commitment to delivering exceptional customer service, GMS also fosters a unique employee culture that combines a results‑driven environment with a highly entrepreneurial, self‑starter attitude. We are committed to conducting our business in a manner that aligns with our values of humility, mutual respect, service to others, and the guiding principle that “you can never go wrong doing the right thing.” GMS is a subsidiary of SRS Distribution, a wholly owned subsidiary of The Home Depot. For more information, please visit www.gms.com.