Showroom - Sales

Cowtown Materials, Inc; Charlotte (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Stock Purchase Program

Paid Holidays

Vacation Days

Professional Growth

Job summary

Colonial Materials, Inc. in Charlotte, NC is seeking a Showroom Sales professional to manage walk-in and phone inquiries, take orders, and support merchandising and store presentation.

You will build relationships with customers, enter orders into the system, and collaborate with sales reps and managers to grow showroom revenue. A background in purchasing/inventory and strong communication are preferred; Bachelor's degree is a plus.

Qualifications

• Purchasing and inventory experience required; strong communication skills essential.
• Experience leading or coordinating a team or cross-functional groups is preferred.

Responsibilities

• Take orders at the showroom counter and via phone.
• Build relationships with customers and understand their needs.
• Enter orders into the computer system and complete sales documents.
• Assist in merchandising and maintaining a clean, organized store.
• Develop product knowledge to recommend solutions to customers.
• Collaborate with showroom staff and sales managers to align strategies.

Skills

Purchasing

Inventory management

Communication skills

Team leadership

Education

Bachelor's degree

Job description

Position Purpose:

The Showroom-Sales role will work in a retail capacity managing the frequent interaction with walk-in as well as telephone customers. The employee will be responsible for Counter Sales and the execution of taking customer orders and entering them into our computer system. They will assist in merchandising products and maintaining a clean and organized store. This is a customer service focused role.

Key Responsibilities:

• Oversee the process of taking orders at the sales counter and over the phone.
• Build relationships with customers.
• Ability to learn company distribution system to enter orders.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assess needs and recommend solutions to customer needs.
• Seeks out new products or strategies to grow showroom sales.
• Assist in maintaining, organizing, and replenishing merchandise in store.
• Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness.
• Assisting with inventory and quoting jobs to customers.
• Collaborate with showroom staff, Outside Sales Reps, and Sales Managers to determine necessary strategic sales approaches.
• Overcome objections of prospective customers.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Manage customer pick-up process and experience.
• Understand profit margins and create opportunities to increase sales through profit margin improvements or upselling additional/related products.

Direct Manager/Direct Reports:

• Reports to the Inside Sales Supervisor/Manager, Sales Manager, Customer Service Supervisor, Showroom Manager, and/or Branch/Area Manager

Travel Requirements:

• N/A

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• Frequently, will move about inside the office to operate basic office machinery.
• Must be able to operate basic office machinery.
• Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Working Conditions:

• Work is primarily performed in a professional office environment.
• Requires extended periods of sitting, computer use, and telephone communication.
• Frequent use of standard office equipment, including computers, printers, copiers, and other business technology.
• Regular interaction with employees, customers, vendors, and other business contacts.
• May require occasional lifting of office supplies or materials up to 15 pounds.
• Ability to maintain focus and productivity while managing multiple priorities and deadlines.

Minimum Qualifications:

• Purchasing and inventory experience. Effective team player and leader with strong communication skills.

Preferred Qualifications:

• Experience in and knowledge of construction industry and building materials strongly preferred.
• Must be a team player, demonstrate attention to detail and have good organizational skills.
• Bilingual in English and Spanish

Minimum Education:

• N/A

Preferred Education:

• Bachelor's degree

Minimum Years of Work Experience:

• Minimum of 3 years of successful sales experience.

Certifications:

• N/A

Competencies:

• Strategic Thinking: Ability to develop and execute strategies that align with corporate goals, drive growth, and address market trends and customer needs.
• Analytical Capability: Possess strong analytical skills to evaluate sales metrics, market data, and research findings, providing insightful analysis that informs strategic decision-making and enhances sales processes.
• Customer Relationship Management: Develop and nurture strong customer relationships, understanding their needs to deliver tailored solutions that drive sales growth and customer satisfaction.
• Collaborative Teamwork: Engage effectively with team members to achieve shared goals, contributing your skills and insights to drive collective success in sales initiatives.
• Negotiation Skills: Advanced skills in negotiating favorable terms with suppliers to enhance product offerings and cost efficiencies.
• Communication Excellence: Strong ability to prepare and deliver clear, compelling presentations and reports to senior leadership and cross-functional teams.
• Project Management: Competence in managing multiple initiatives concurrently, with a focus on delivering results efficiently and on time.
• Organizational and Time Management Skills: Demonstrate effective organization and time management abilities to prioritize tasks and optimize productivity in a dynamic work environment.
• Adaptability and Problem-Solving: Ability to thrive in a fast-paced environment, manage multiple priorities, and devise innovative solutions to overcome challenges, enhancing overall team effectiveness.
• Communication Proficiency: Demonstrate exceptional verbal and written communication skills to effectively interact with clients, internal teams, and stakeholders, ensuring clear understanding and facilitation of objectives.
• Customer Focus: Maintain a customer-centric approach by understanding client needs, fostering relationships, and ensuring a high level of service that contributes to client satisfaction and loyalty.
• Technical Aptitude and Digital Literacy: Show proficiency in leveraging digital tools and computer applications to enhance sales strategies and improve customer engagement and satisfaction.

Work Location:

• N/A

Job Location:

Colonial Materials, Inc. - Charlotte4602 Rozzelles Ferry Charlotte, NC 28216

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [e-mail] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs.

All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.