Assistant Shop Manager

Take Five Oil Change; Chicago (IL); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Signing bonus

Training & development

401(k)

Competitive salary

Job summary

Take 5 Family in Chicago, IL is hiring an Assistant Shop Manager to lead daily operations, oversee a team, and ensure a top-notch customer experience. The role offers an hourly starting salary of $17.75–$21.00 with a $300 signing bonus and a bi-weekly bonus opportunity.

Training will cover the Take 5 way, including oil changes and light maintenance services. The ASM will check in with customers, stand in for the Shop Manager when needed, run the floor, manage inventory, and train staff to uphold

Qualifications

• Must be able to lead a team and manage shop operations.
• Ability to ensure a great customer experience at check-out.

Responsibilities

• Check in with customers before they leave the shop to ensure a great experience.
• Assume the Shop Manager's authority in their absence.
• Run the floor, ensure staff are where they need to be and customers are satisfied.
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Train and develop subordinates and be a role model.
• Perform technician duties including oil changes and related services.
• Restock and maintain inventory; keep shop and offices clean.

Skills

lead a team

customer service

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• 401(k)
• Competitive salary

Assistant Shop Manager Position Overview - $17.750 - $21.00 Per Hour Starting Salary - $300 Employee Signing Bonus - Paid Bi-Weekly Bonus

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience.

What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
• The family environment
• Benefits/Pay information if applicable
• Easy to transfer to locations across the area
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.
• ASMs are also expected to perform all technician duties including but not limited to:
  • Drain motor oil and change oil filters
  • Change Engine Air Filters and Cabin Filters
  • Wash windshield and adjust tire pressure
  • Inspect and top off fluids
  • Assist the customer in selecting oil type and other services
  • Process payment for services performed.
  • Perform coolant exchanges and transmission drain & fill services
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Need to have reliable transportation