Assistant Service Technician Charlotte, NC

North American Roofing; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in roofing solutions is seeking an Assistant Service Repair Technician to join their Charlotte team. This role involves working closely with experienced technicians to investigate and repair various low-slope commercial roofs. You will develop skills in leak detection and contribute to quality repairs while ensuring a safe working environment. The company offers a dynamic work atmosphere with opportunities for growth and learning. If you are eager to enhance your roofing knowledge and work in a supportive team, this position is perfect for you!

Benefits

Healthcare (medical, dental, and vision)

Telemedicine

Employee Discount Program

Double-time for holiday hours

401k with match after 1 year

Qualifications

• Preferred experience in roofing and construction.
• Ability to obtain OSHA certification and operate tools.

Responsibilities

• Investigate and repair low-slope commercial roofs with a Lead Technician.
• Assist in snow and hurricane events for repairs or supervision.

Skills

Roofing knowledge and experience

Construction experience

Hand tool proficiency

OSHA certification

Ability to operate tablet and smartphone

Education

High school diploma or equivalent

Tools

Service software (FCS)

Job description

North American Roofing boasts over 45 years of expertise in providing high-quality flat and low slope commercial roofing solutions across the United States. Specializing in TPO, PVC, and EPDM roofing systems, we excel in delivering durable and energy-efficient roofing solutions tailored to meet the needs of commercial and industrial clients. While our primary markets are concentrated in the Southeast, our capabilities extend nationwide, allowing us to effectively serve clients wherever their projects take them.

We are actively searching for an Assistant Service Repair Technician to join our service team in the Charlotte, NC, area.

In this role, you’ll provide support to the Service department by investigating and repairing a variety of roof types. You’ll work closely with a Lead Service Technician in your assigned demographic region to help deliver quality solutions to our clients.

Job Duties:

• Work with Lead Service Technician to investigate and repair all types of low-slope commercial roofs.
• Work to develop skill of determining leak location and common leak issues by Roof System Type.
• Demonstrate safe working environment.
• Develop advanced knowledge of all roof systems and roof system components.
• Assist in all snow and hurricane events to either participate in repairs or supervision.
• Meet schedule and requirements of Clients.
• Perform quality repairs with no callbacks due to workmanship.
• Demonstrate understanding of warranty and non-warranty repair types.
• Responsible for learning and operating service software (FCS).
• Assist to collect data for proposed scopes of work.

Skills and Qualifications:

• Roofing knowledge and experience preferred.
• Preferred experience in construction and/or working with hand tools.
• Ability to obtain OSHA certification.
• Must be able to climb a ladder; position may require lifting up to 80 lbs.
• Must be able to work outside in all elements (heat, cold, rain, snow).
• Ability to operate tablet and smartphone.
• Weekend and/or overnight travel may be required.
• Must be able to complete and pass pre-employment drug screening.

Employee Benefit Highlights:

• Healthcare (medical, dental, and vision).
• Telemedicine.
• BenefitHub Employee Discount Program.
• Double-time for hours worked on holidays.
• 401k, match after 1 year/1000 hours worked.