Assistant Service Technician

True Blue Pools Inc.; Lexington (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

True Blue Pools Inc. in Lexington/Richmond, KY is looking for a Lead Service Technician to perform routine maintenance and repairs on residential pools, lead an assistant team, and ensure top-tier customer service.

Ideal candidates demonstrate strong troubleshooting skills, a valid driver’s license, and the ability to work independently in outdoor conditions while maintaining safety standards.

Qualifications

• Experience preferred in pool service and maintenance.
• Valid driver’s license with clean record.
• Ability to use basic hand and power tools.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.

Responsibilities

• Perform routine maintenance and repairs on residential pools.
• Diagnose and troubleshoot equipment issues (pumps, filters, heaters).
• Lead and train junior technicians for quality service.
• Manage service schedules and maintain accurate records.
• Order and manage inventory of pool supplies and equipment.
• Ensure health and safety compliance in operations.
• Respond promptly to service calls and resolve issues.

Skills

Leadership

Troubleshooting

Customer Service

Time Management

Communication

Independence

Safety

Education

High school diploma or GED

Tools

Pool system tools

Hand & power tools

Job description

About the Role

Join True Blue Pools as a Lead Service Technician and be part of a dedicated team that transforms backyards into personal paradises. In this role, you'll leverage your technical skills and passion for customer service to ensure our clients enjoy pristine pool experiences. We are currently hiring for both Lexington and Richmond.

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Responsibilities

• Conduct routine maintenance and repairs on residential pools.
• Diagnose and troubleshoot pool equipment issues, including pumps, filters, and heaters.
• Provide exceptional customer service and educate clients on pool maintenance best practices.
• Lead and train assistant technicians to ensure high-quality service delivery.
• Manage service schedules and maintain accurate records of work performed.
• Order and maintain inventory of pool supplies and equipment.
• Ensure compliance with health and safety regulations in all service operations.
• Respond promptly to service calls and resolve issues efficiently.

Requirements

• Preferred experience in pool service and maintenance. (Not Required)
• Valid driver's license with a clean driving record.
• Mechanical inclination and ability to use basic hand and power tools.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage time effectively.
• Physical ability to lift heavy equipment and work outdoors in various weather conditions.
• Detail-oriented with a commitment to delivering high-quality service.
• Must be willing to learn and follow specific instructions to ensure safety
• Ability to safely handle and properly use dangerous chemicals

About Us

True Blue Pools has been serving the Lexington, KY area for over 15 years, earning a reputation for quality and reliability. Our customers love our commitment to excellence and our employees appreciate a supportive work environment that encourages growth and teamwork.