Assistant Service Manager | Winona, MS

Empire Truck Sales; Winona (MS); On-site; USD 40,000 - 55,000; Full time

Job summary

Empire Truck Sales is seeking an Assistant Service Manager in Winona, MS. This role involves assisting the Service Manager, managing team members, and ensuring customer satisfaction. The position offers career development opportunities and requires strong communication skills and a proactive attitude.

Benefits

Competitive salary plus commission

Medical, dental, and vision insurance

Company-paid short-term and long-term disability insurance

In-house training and advancement opportunities

401(k) retirement plan

Qualifications

• 1-2 years of management and automotive/heavy truck service experience preferred.
• Retail experience is essential.

Responsibilities

• Assist the Service Manager in daily operations of the Service Department.
• Support customers with technical issues and related concerns.
• Help manage team members.

Skills

Customer Communication

Detail-oriented

Organized

Multitasking

Verbal Communication

Written Communication

Motivating

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Join to apply for the Assistant Service Manager | Winona, MS role at Empire Truck Sales.

Empire Truck Sales, LLC, one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast, is seeking an Assistant Service Manager with strong customer communication skills, a proactive attitude, and quick learning ability to assist the Service Manager and lead our service team.

This role offers career development toward becoming a Service Manager, with potential for relocation within our organization.

Responsibilities

• Assist the Service Manager in daily operations of the Service Department.
• Support customers with technical issues and related concerns.
• Greet the public professionally.
• Help manage team members.
• Strive to meet profitability goals.
• Collaborate with team members to exceed customer expectations.
• Represent the company's values and professionalism to customers.
• Participate in training for career growth and management opportunities.
• Minimum 1-2 years of management and automotive/heavy truck service experience preferred.
• Retail experience is essential.
• Valid Driver’s License with a clean MVR.
• Proficiency in Microsoft Office Suite and web-based programs.
• Detail-oriented, organized, and capable of multitasking in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to motivate, influence, and build strong customer relationships.
• Willingness to relocate if necessary.

Benefits

• Competitive salary plus commission.
• Incentives & benefits including medical, dental, and vision insurance.
• Company-paid short-term and long-term disability insurance.
• In-house training and advancement opportunities.
• 401(k) retirement plan.

Empire Truck Sales promotes a safe, drug-free workplace. Candidates must pass pre-employment screenings, including background checks and drug tests.

Empire Truck Sales, LLC is an Equal Opportunity Employer