Assistant Service Manager, The Berkeley- Fort Worth, TX Full Time | The Berkeley

Knightvest Residential; Fort Worth (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Knightvest Residential is looking for a motivated Assistant Service Manager in Fort Worth, TX, to enhance our community's maintenance operations. You'll work closely with the Service Manager to ensure that apartments and common areas are well-maintained and ready for residents.

The role requires hands-on experience with various maintenance tasks, a positive attitude for exceptional service, and a commitment to safety compliance. Candidate must have the necessary certifications and a solid background in property maintenance.

Qualifications

• 1+ year experience in multi-family property maintenance.
• Hands-on experience with plumbing, electrical, carpentry, painting, and appliance repairs required.
• Ability to communicate effectively with team and residents.

Responsibilities

• Assist the Service Manager with managing service requests and make-ready apartments.
• Perform maintenance and repairs in apartments and common areas.
• Inspect property daily to maintain appearance and functionality.

Skills

Plumbing

Electrical maintenance

Carpentry

Painting

Appliance repairs

Customer service

Microsoft Office

Education

EPA Section 608 Type II or Universal Certification

Certified Pool Operator (CPO)

Certified Apartment Maintenance Technician (CAMT)

Tools

Personal tools

Job description

Assistant Service Manager, The Berkeley- Fort Worth, TX

About the Role

We are seeking a motivated and hands‑on Assistant Service Manager to support the daily maintenance operations of our Fort Worth community. In this role, you’ll help ensure apartments and common areas are move‑in ready, assist the maintenance team, and support the Service Manager with workflow management. This is a highly visible, resident‑facing position for someone who takes pride in providing a safe, well‑maintained, and welcoming environment.

At Knightvest, we believe in Thriving Communities, Dependable Results, Winning Teams. Our culture values integrity, professionalism, and fun—all while delivering exceptional service to residents.

Key Responsibilities

Support Daily Maintenance Operations

• Assist the Service Manager with scheduling and managing service requests, make‑ready apartments, and special projects.
• Complete service requests and make‑ready checklists for every unit turned and ensure apartments are prepared to meet KV standards.

Prepare Market‑Ready Apartments

• Perform painting, carpet repairs, cleaning, general repairs, and housekeeping duties to deliver a quality move‑in experience.
• Address any maintenance concerns in vacant units, models, and common areas, reporting issues to the Service Manager.

Maintain Grounds & Community Areas

• Assist in upkeep of grounds, common areas, and amenities, including trash removal, pressure washing, painting, and general cleaning as needed.

Manage Inventory & Shop Organization

• Organize and maintain maintenance shop equipment and supplies; report needs to the Community Manager.
• Maintain the work‑order log book and keep Material Safety Data Sheet (MSDS) manuals up‑to‑date.

Ensure Property Standards & Safety Compliance

• Inspect the property daily to maintain appearance and functionality, making repairs and submitting reports to the Service Manager.
• Enforce safety regulations and company policies, and immediately report illegal conduct by vendors, residents, or employees.

Coordinate Vendors & Service Requests

• Refer outside vendors to the Service Manager or office for authorization.
• Execute work orders promptly and efficiently, maintaining high quality standards.

Deliver Exceptional Resident Experience

• Maintain a positive, “can‑do” attitude at all times and provide friendly, professional service to residents.
• Support sister properties as requested to ensure consistent service across the portfolio.

What We’re Looking For

• 1+ year experience in multi‑family property maintenance.
• Hands‑on experience with plumbing, electrical, carpentry, painting, and appliance repairs required.
• Ability to communicate within the team and residents in order to provide customer service.
• EPA Section 608 Type II or Universal Certification required.
• Certified Pool Operator (CPO) preferred or able to certify within 90 days.
• HVAC experience preferred; Certified Apartment Maintenance Technician (CAMT) preferred.
• Must own personal tools.
• Must have the ability to work on‑call after hours for emergencies.
• Experience with OneSite, RealPage, or ALN preferred.
• Knowledge of state, local, and federal Fair Housing laws.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel, Internet Explorer) preferred.