Assistant Service Manager / Service Advisor

Toyota of Melbourne; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Toyota of Melbourne seeks an Assistant Service Manager / Service Advisor to enhance customer experiences in a growing dealership. The ideal candidate must possess strong organizational and communication skills, with a minimum of one year of dealership experience. We offer a rewarding work environment along with comprehensive benefits, including medical and 401k options, and opportunities for career advancement.

Benefits

Medical, Dental, Vision Insurance

Life Insurance

401k

Paid Training

Saturday Lunches

Employee discounts on products & services

Performance based SPIFFS

Qualifications

• Minimum one year Dealership Service Writer experience required.
• Professional, well-groomed personal appearance.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt customer service.
• Provide concierge support for owner inquiries.
• Distribute work between technicians efficiently.

Skills

Organizational skills

Time management

Communication skills

Job description

Assistant Service Manager / Service Advisor

Every employee with Toyota of Melbourne is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k
• Paid Training
• Saturday Lunches
• Employee discounts on products & services
• Performance based SPIFFS

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Minimum one year Dealership Service Writer experience required
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

“We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.”