Assistant Service Manager - Louisville, KY

Goodyear Dunlop Tires Germany GmbH; Louisville (KY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Service Manager to enhance customer experiences in their auto service centers. This role offers hands-on training and the opportunity to develop management skills while ensuring guest satisfaction and driving sales. The company is committed to your success, providing a fun and fast-paced environment where you can thrive. If you're motivated, dependable, and ready to take your career to the next level, this is the perfect opportunity for you!

Benefits

Medical Plans

401(k)

Certification Reimbursement

Paid Vacations

Qualifications

• 1+ year of experience in an automotive service department.
• Valid driver's license and at least 18 years old.

Responsibilities

• Drive sales goals through guest interactions and service sales.
• Manage service department and schedule appointments effectively.

Skills

Automotive Service Experience

Sales Skills

Customer Service

Team Management

Education

High School Diploma

Job description

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Date: May 5, 2025

Location: Louisville, KY, US, 40205

Company: Goodyear

Goodyear. More Driven.

IMMEDIATELY HIRING!!! – APPLY TODAY!!!

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast-paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement, and paid vacations. At Goodyear, we invest in your success by providing excellent training for our technicians, sales team, and management positions. We offer fast-track career advancement opportunities for hardworking, team players who can deliver results. If you're looking for more than a job, apply today and start your career with the tire and auto service innovation leader!

General Description:

As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also learn how to manage the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time. We encourage you to let us invest in your success as you invest in ours; apply today!

Responsibilities will include, but are not limited to:

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by acting as the liaison between technicians and guests
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Explain all warranties, promotions, and advertisements clearly
• Use provided tools to make recommendations to guests based on manufacturer guidelines
• Maintain a clean and safe work and guest area
• Perform manual tasks for extended periods, including lifting tires and wheels, standing, bending, and squatting

Basic Qualifications:

• Minimum 1 year of automotive service department experience
• Valid driver's license
• Must be at least 18 years old
• No relocation assistance provided for this position
• Legally authorized to work in the U.S. without sponsorship now or in the future

Preferred Qualifications:

Position Criteria:

• Strong work ethic and self-motivation to produce results
• Hardworking, responsible, dependable, conscientious, communicative, and a team player
• Ability to review, analyze, interpret information, identify problems, and make decisions
• Ability to follow procedures and guidelines
• Availability to work on weekends and some holidays, depending on location
• Ability to follow safety policies and procedures

Goodyear is one of the world’s largest tire companies, employing about 62,000 people with products manufactured in 46 facilities across 21 countries. Our Innovation Centres in Akron, Ohio, and Colmar-Berg, Luxembourg, develop cutting-edge products and services that set industry standards. For more information, visit www.goodyear.com/corporate.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, age, disability, veteran status, genetic information, ethnicity, citizenship, or any other protected characteristic.

If you need assistance with accessibility or completing your application, please call [phone].

For more information about EEO laws, click here.

Nearest Major Market: Louisville
Job Segment: Manager, Quality Assurance, QA, Management, Technology, Quality