Assistant Service Manager - Huntington, WV

The Goodyear Tire & Rubber Company; Huntington (WV); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in tire and auto service is seeking an Assistant Service Manager for their Huntington, WV location. This role involves managing the service department, ensuring guest satisfaction, and driving sales through effective interactions. Candidates should have automotive service experience and a valid driver's license. Join a team that values diversity and offers comprehensive benefits and career advancement opportunities.

Benefits

Comprehensive benefits

Training opportunities

Career advancement

Qualifications

• Minimum 1 year of previous Automotive Service department experience.
• Valid driver's license required.

Responsibilities

• Drive sales goals through guest interactions and service sales.
• Manage the service department and contribute to associate training.
• Maintain a clean and safe work area.

Skills

Teamwork

Problem Solving

Customer Service

Job description

Join to apply for the Assistant Service Manager - Huntington, WV role at The Goodyear Tire & Rubber Company

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General Description

As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with managing the service department effectively by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities

1. Drive and reach sales goals through guest interactions including tire and service sales
2. Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests
3. Effectively manage the service department as needed
4. Contribute to training and development of service department associates
5. Articulate all warranties, promotions, and advertisements
6. Utilize tools provided to make recommendations to guests based on manufacturing guidelines
7. Maintain a clean and safe work and guest area
8. Perform manual tasks, including light and heavy lifting, standing, bending, and squatting, for extended periods

Basic Qualifications

1. Minimum 1 year of previous Automotive Service department experience
2. Valid driver's license
3. Must be at least 18 years of age
4. No relocation offered; candidates must be legally authorized to work in the U.S. without sponsorship

Preferred Qualifications

1. Previous management experience
2. Previous automotive service sales experience

Position Criteria

1. Strong work ethic and motivation to produce results
2. Responsibility, dependability, and teamwork
3. Ability to analyze information, identify problems, and make decisions
4. Ability to follow procedures and safety policies
5. Availability to work on weekends and holidays as needed

Goodyear is an equal opportunity employer and values diversity. We offer comprehensive benefits, training, and career advancement opportunities. Apply today to start your career with the leader in tire and auto service innovation!