Assistant Service Manager: Fast-Track Auto Service Leader

The Goodyear Tire & Rubber Company; Cape Girardeau (MO); On-site; USD 35,000 - 60,000; Full time

Job summary

The Goodyear Tire & Rubber Company in Cape Girardeau, MO, is seeking an Assistant Service Manager to gain hands-on experience in one of Goodyear's Auto Service centers by delivering outstanding service and managing the service department workflow.

You will schedule associates, handle service appointments, and coach technicians to meet guest expectations while driving tire and service sales. This role emphasizes training, teamwork, and a strong customer focus in a fast-paced environment.

Qualifications

• Minimum 1 year of automotive service department experience.
• Valid driver's license.
• Must be at least 18 years old.
• Candidates must be legally eligible to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Guest service

Sales skills

Teamwork

Communication

Job description

The Goodyear Tire & Rubber Company in Cape Girardeau, MO, is seeking an Assistant Service Manager to gain hands-on experience in one of Goodyear's Auto Service centers by delivering outstanding service and managing the service department workflow.

You will schedule associates, handle service appointments, and coach technicians to meet guest expectations while driving tire and service sales. This role emphasizes training, teamwork, and a strong customer focus in a fast-paced environment.