Assistant Service Manager

Midas Auto Experts; Toms River (NJ); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in automotive services is seeking a dynamic Automotive Service Manager. This role involves overseeing all service department activities, ensuring exceptional customer service, and managing a team of technicians. You'll be responsible for vehicle inspections, pricing estimates, and maintaining inventory while promoting a culture of training and internal advancement. Join a company that values your expertise and offers a supportive environment for professional growth. If you have a passion for the automotive industry and leadership, this opportunity is perfect for you!

Benefits

Online Training

Paid Time Off

Sick Time

Health Insurance

Employee Discounts

Qualifications

• 2+ years of experience in a managerial role in automotive services.
• Strong knowledge of automotive repair and excellent customer service skills.

Responsibilities

• Manage and direct automotive service technicians and oversee shop operations.
• Deliver exceptional customer service and ensure cleanliness of the facility.

Skills

Customer Service

Leadership

Communication Skills

Team Building

Automotive Knowledge

Education

High School Diploma

ASE Certification

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Deliver exceptional customer service while listening and consulting customers.
2. Follow up with customers regarding services requested, estimated completion times, etc.
3. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
4. Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
5. Lead, manage, and train the team while keeping in tune with our company’s vision, purpose, core values, and employee creed.
6. Supervise up to ten employees.
7. Oversee technicians’ inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks.
8. Maintain inventory counts.
9. Ensure overall cleanliness and organization of the facility.
10. Other duties as assigned.

Qualifications

1. A minimum of 2 years of store or service manager experience.
2. General automotive knowledge.
3. Excellent customer service disposition.
4. Good communication skills.
5. Leadership ability.
6. Team building skills.
7. Ability to work a flexible retail schedule including weekends, evenings, and holidays.
8. Valid driver’s license.

Benefits

1. Online Training.
2. Paid Time Off.
3. Sick Time.
4. Health Insurance.
5. Employee Discounts.