Assistant Service Manager

Audi Fort Lauderdale; Fort Lauderdale (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Audi Fort Lauderdale is seeking an experienced Assistant Service Manager to help lead our high-performing Service Department in Fort Lauderdale, FL. This role offers a path to advance within the Lithia & Driveway group and a chance to drive exceptional Audi ownership experiences.

You will lead a team, promote accountability, and help write service communications while focusing on customer satisfaction and department performance. Competitive pay and comprehensive benefits are provided.

Qualifications

• Experience as dealership Service Manager or Assistant Service Manager.
• Strong leadership and customer service skills.
• Experience recruiting and developing technicians and Service Advisors.

Responsibilities

• Lead, motivate, and develop the Service team.
• Drive customer satisfaction, productivity, and department performance.
• Recruit, hire, and develop technicians and Service Advisors.
• Support daily service operations and departmental goals.
• Assist with writing service and communicating with customers when needed.

Skills

Leadership

Customer service

Communication

Team motivation

Education

High school diploma or equivalent

Tools

CDK experience

MS Office

Job description

Dealership:L0503 Audi Fort LauderdaleA Rare and Exceptional OpportunityAssistant Service Manager | Audi Fort LauderdaleVorsprung durch Technik—Progress through TechnologyAudi Fort Lauderdale is seeking an experienced Assistant Service Manager to help lead our high-performing Service Department.This is an excellent opportunity for a proven automotive service leader who is ready to advance their career with Audi Fort Lauderdale and Lithia & Driveway, the nation’s largest automotive retail groups.What You’ll DoHelp lead, motivate, and develop the Service teamDrive customer satisfaction, productivity, and department performanceRecruit, hire, and develop technicians and Service AdvisorsSupport daily service operations and departmental goalsAssist with writing service and communicating with customers when neededPromote accountability and an exceptional Audi ownership experienceWhat We’re Looking ForPrevious dealership Service Manager or Assistant Service Manager experienceProven success leading a high-performing service teamHigh-volume dealership experience preferredStrong leadership and customer service skillsExperience recruiting and developing technicians and Service AdvisorsCDK experience preferredStrong computer skillsValid driver’s license and acceptable driving recordWe offer a comprehensive benefits package designed to support you and your family, including:Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness ProgramsFor a more detailed view, visit: www.totalrewards.lithiadriveway.com.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Join Our Team! Audi Fort Lauderdale Seeking a Dynamic Assistant Service Manager