Assistant Service Manager

Gamma Phi Omega International; Flagstaff (AZ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Paid Vacation

Bereavement Leave

Maternity Leave

Adoption Assistance

401(k) Retirement Plan

Tuition Reimbursements

Profit-Sharing

Employee Discounts

Job summary

Texas Roadhouse in Flagstaff, AZ, is seeking an Assistant Service Manager to support the Service Manager in daily Front of House operations. The role emphasizes hands-on leadership, training, scheduling, and maintaining guest satisfaction to drive sales.

Ideal candidates bring strong people skills, knowledge of food safety, and experience managing busy service periods. The position offers a comprehensive benefits package and opportunities for career growth within a people-first culture.

Qualifications

• Experience leading Front of House teams and training staff.
• Ability to develop and execute a sales strategy to enhance guest experience.
• Knowledge of food safety and responsible alcohol service requirements.
• Strong scheduling and people development skills.

Responsibilities

• Oversees service in the Front of House and enforces policies.
• Provides/oversees thorough training and hands-on supervision.
• Manages scheduling of designated FOH departments.
• Develops promotions and drives sales.
• Ensures 100% table visitation to gather guest insights.
• Maintains restaurant cleanliness and guest safety.
• Assists with liquor inventory and ordering.
• Supports Service Manager in building sales and culture.

Skills

People management

Training & development

Customer service

Food safety

Scheduling

Sales strategy

Job description

# Assistant Service ManagerTexas RoadhouseFlagstaff, AZFull-TimeAug 10, 2026Hospitality## Job DescriptionAt Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!As an Assistant Service Manager your responsibilities would include:* Oversees service in the Front of House* In conjunction with all management, enforces compliance with all employment policies in area of responsibility* Oversees/approves all Front of House side work* Provides/oversees thorough training* Works during peak business times to set the pace in the Front of House* Manages through "hands on" supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.* Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.* Leads by example to help develop employees and assistants.* Helps to cross-train employees* Oversees scheduling of designated departments, as directed by the Service Manager* Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager* Manages compliance with Responsible Alcohol Service training requirements* Understands and practices safe food handling procedures* Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times* Helps to control the guest flow* Assist with liquor inventory & ordering* Assists Local Store Marketer with building sales* Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purposeAt Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:* A choice of medical plans that are best in class* Dental and Vision Insurance* Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave* Adoption Assistance* Short-Term and Long-Term Disability* Life, Accident and Critical Illness Insurance* Identity Theft Protection* Employee Assistance Program* Business Travel Insurance* 401(k) Retirement Plan* Flexible Spending Accounts* Tuition Reimbursements up to $5,250 per year* Monthly Profit-Sharing Program* Quarterly Restricted Stock Units Program* Many opportunities to support your community* Annual holiday bonusWe are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.### About Texas RoadhouseAt Texas Roadhouse we believe in putting our people first.We aren’t just co-workers – we’re family. Legendary Food and Legendary Service is who we are.We’re about loving what you’re doing today, and preparing you for what you’ll be doing tomorrow.