Assistant Service Manager

Kappaalphapsi1911; Surprise, Northern (AZ, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Parental leave

Donor leave

Maternity leave

Job summary

Texas Roadhouse in Surprise, AZ is hiring an Assistant Service Manager to support the Service Manager in daily Front of House operations. You will lead by example, supervise staff, train team members, and ensure top‑notch guest experiences while upholding safety and cleanliness standards.

Role emphasizes hands‑on leadership during peak times, scheduling, maintaining service levels, and driving sales through customer insights and promotions. Excellent communication and teamwork are essential.

Qualifications

• Leads FOH teams to deliver Legendary Food and Legendary Service.
• Manages scheduling, training and compliance with company policies.
• Ensures safety, cleanliness and food handling standards are followed.

Responsibilities

• Oversees Front of House operations daily.
• Provides hands‑on supervision to staff during peak times.
• Trains and develops team members to improve service quality.
• Drives sales through guest experience, promotions and curbside efforts.
• Maintains restaurant culture and enforces Responsible Alcohol service.

Skills

People management

Training

Scheduling

Customer service

Sales drive

Education

High school diploma or equivalent

Tools

POS systems

Staff scheduling software

Job description

# Assistant Service ManagerTexas RoadhouseSurprise, AZFull-TimeAug 10, 2026Hospitality## Job DescriptionAt Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations. If you have a passion for Legendary Food, Legendary Service, and Legendary People, apply today!As an Assistant Service Manager your responsibilities would include:* Oversees service in the Front of House* In conjunction with all management, enforces compliance with all employment policies in area of responsibility* Oversees/approves all Front of House side work* Provides/oversees thorough training* Works during peak business times to set the pace in the Front of House* Manages through "hands on" supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.* Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales.* Leads by example to help develop employees and assistants.* Helps to cross-train employees* Oversees scheduling of designated departments, as directed by the Service Manager* Develops promotions (incentives) to drive sales and conducts alley rallies, as directed by Service Manager* Manages compliance with Responsible Alcohol Service training requirements* Understands and practices safe food handling procedures* Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times* Helps to control the guest flow* Assist with liquor inventory & ordering* Assists Local Store Marketer with building sales* Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purposeAt Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:* A choice of medical plans that are best in class* Dental and Vision Insurance* Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave* Adoption Assistance* Short-Term and Long-Term Disability* Life, Accident and Critical Illness Insurance* Identity Theft Protection* Employee Assistance Program* Business Travel Insurance* 401(k) Retirement Plan* Flexible Spending Accounts* Tuition Reimbursements up to $5,250 per year* Monthly Profit-Sharing Program* Quarterly Restricted Stock Units Program* Many opportunities to support your community* Annual holiday bonusWe are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.### About Texas RoadhouseAt Texas Roadhouse we believe in putting our people first.We aren’t just co-workers – we’re family. Legendary Food and Legendary Service is who we are.We’re about loving what you’re doing today, and preparing you for what you’ll be doing tomorrow.