Assistant Service Manager

Auto Express of Langhorne in; Doylestown (Bucks County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Service Manager to join their team in Doylestown. This role focuses on delivering exceptional customer service and ensuring a positive service experience for clients. With a strong commitment to employee development and a supportive work environment, this opportunity offers competitive pay, career growth, and a range of comprehensive benefits. Join a company that values its employees and fosters a culture of teamwork and success. If you're ready to make a difference and grow your career in the automotive industry, this is the place for you!

Benefits

Company-Funded Training

Competitive Pay

Career Growth Opportunities

Performance Incentives

Work-Life Balance

Comprehensive Benefits

401(k) with Company Match

Paid Time Off

Employee Referral Bonuses

Healthy Living Program

Qualifications

• Exceptional customer service skills are essential for this role.
• Strong communication and organizational skills are required.

Responsibilities

• Provide exceptional and efficient customer service.
• Coordinate with parts department and update customers on service progress.
• Assist Service Advisor team with daily operations.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

High School Diploma

Automotive Service Management Certification

Job description

Assistant Service Manager (Maintenance)

Are you enthusiastic about providing top-notch customer service? Fred Beans is immediately hiring an Assistant Service Manager at our Auto Express store in Doylestown!

Why Fred Beans

At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for six years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today!

What You'll Do

1. Provide exceptional and efficient customer service
2. Make recommendations based on customer vehicle
3. Answer phones and schedule service appointments
4. Coordinate with parts department and other vendors
5. Update customers on service progress of vehicle
6. Assist Service Advisor team with daily operations
7. Ensure the customer has a positive overall service experience
8. Prepare and complete all documentation related to the service transaction.

Why You'll Love It Here

1. Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel.
2. Competitive Pay: Unlimited earning potential with salary plus bonus pay—the more you connect with customers, the more you earn!
3. Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career.
4. Performance Incentives: The more you help our customers and team succeed, the more rewards you earn!
5. Work-Life Balance: Enjoy convenient hours Monday through Saturday—NO Sundays.
6. Comprehensive Benefits:
   • Health, dental, and vision insurance to ensure you and your family are covered.
   • Life and disability insurance for peace of mind.
   • Bereavement leave for support during challenging times.
   • Even pet insurance—because furry family members matter too!
7. 401(k) with Company Match: Plan for your future with a company that invests in you.
8. Paid Time Off:
   • Paid parental leave for life's biggest milestones.
   • Generous vacation and personal time for rest and recharging.
   • Volunteer Time Off to give back to the community.
   • Company-Paid Holidays so you can spend time with loved ones.
9. Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial.
10. Employee Referral Bonuses: Earn rewards for helping bring talented people to our team.
11. Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity.
12. Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health.
13. Perks and Discounts: Discounts on vehicle purchases, parts, and services. Membership to our AutoRewards program, saving you money at over 150 vendors.