Assistant Security Manager

Brownstone Security Systems Inc.; Glendale (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Brownstone Security is seeking an Assistant Security Manager for Arrowhead Towne Center. The role supports supervisory, training and operations at the post, following client instructions and internal policies.

You will lead officers, refine security programs and ensure strict adherence to post orders. Ideal candidates have 3+ years in security, 2+ years supervisory experience, scheduling skills, and a valid guard registration.

Qualifications

• Requires 3+ years security or related experience.
• 2+ years of progressively responsible supervisory experience.
• 1 year scheduling experience with a minimum of 336 weekly hours.
• Maintain valid registration as a security guard throughout employment.
• Maintain valid driver license and meet Brownstone Driver Authorization Policy requirements.
• Proficient in Microsoft Office including Word, Excel and PowerPoint.

Responsibilities

• Manage development, implementation and refinement of security policies and procedures.
• Directly manage security officers and other personnel.
• Respond to incidents, ensure proper reporting and notify relevant parties.
• Train and supervise officers on post orders and company policies.
• Develop and maintain scheduling for all team members and audits weekly for payroll accuracy.
• Collaborate with client to ensure excellent customer service and satisfaction.

Skills

Security Management

Staff Supervision

Scheduling

Post Orders

Incident Response

Client Relations

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office

Job description

Assistant Security Manager(Arrowhead Towne Center)

Brownstone Security is a trusted security provider with a strong presence across the Southwest and Northeast United States. We offer high-quality, full-service security solutions with a commitment to safety, professionalism, and reliability. Our services include physical security, protective services, consulting, technology integration, and specialized training.

Led by a seasoned leadership team with decades of experience, we stand by our core values — Professionalism, Respect, Open Communication, Training & Education, Empowerment, Customer Service, and Teamwork (PROTECT). At Brownstone, we do more than provide security — we protect what matters most.

Job Skills / Requirements

This position is responsible for assisting with all supervisory, training and operations functions at the assigned post in accordance with post orders, client instructions and internal procedures/policies.

Essential Duties and Responsibilities

• Manage the development, implementation and continuous refinement of physical security policies, standards, guidelines, preventative programs and procedures to ensure an effective security and safety program.
• Directly manage security officers and other personnel.
• Identify and resolve security related issues in a collaborative manner with all involved parties.
• Respond to incidents that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified.
• Train and supervise security officers on post orders and company policies.
• Create, enforce and manage break schedules according to Brownstone and government polices/regulations.
• Ensure proper tracking and maintenance of all on-site equipment.
• Promote a positive work environment by providing constructive feedback, mentoring, training, correct action and discipline.
• Conduct, supervise and prepare reports on any security or safety incidents.
• Conduct interviews and evaluate new employees. Responsible for OJT of new employees and when changes occur to post orders. This may include orientation to post, review of post orders, routine responsibilities and responding to incidents, among other topics.
• Develop and maintain scheduling for all team members. Adjust schedules as needed based upon client requirements.
• Conduct scheduling audits weekly to ensure all time worked in correctly entered to ensure accurate payroll and billing.
• Collaborate with the client, ensure excellent customer service and client satisfaction.
• Take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required.
• Interact at all levels of the organization, including with clients, while functioning as a team player required; must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone 24/7 for emergency response.
• Additional essential duties will be defined in the Post Orders and/or by Brownstone Security.

Special Requirement

• 24 years of age
• 3 Years Security or Related Experience
• 1 Year Scheduling Experience with a minimum of 336 weekly hours
• 2 years of progressively responsible supervisory experience in the security industry
• Maintain valid registration as a security guard throughout employment.
• Maintain valid driver license in good standing and continue to meet all requirements of the Brownstone Driver Authorization Policy
• Proficient in Microsoft Office including Word, Excel and Power Point.
• Meet all requirements as required in the Brownstone Driver Authorization Policy.

Education Requirements (All)

High School Diploma
Associate's Degree

Additional Information / Benefits

What We Expect

At Brownstone Security, professionalism is a top priority. All team members are expected to follow a strict Code of Conduct, which includes:

Maintaining professional standards in dress and grooming

Respecting company property and equipment

Following all safety, health, and operational guidelines

Demonstrating respect, integrity, and confidentiality in every interaction

Equal Opportunity Employer

Brownstone Security is proud to be an equal opportunity employer. We welcome and consider all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan