Assistant School Relationship Manager

Smile America Partners

Farmington Hills (MI)

On-site

USD 42,000 - 54,000

Full time

41 hours ago
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Benefits offered by this job

Weekends and Summers off!
Flexible work hours (M-F)
Excellent benefit packages (Health, 0?

Job summary

Smile America Partners in Farmington Hills, MI is seeking an Assistant School Relationship Manager (ASRM) to build strong ties with schools, coordinate dental visits and expand services for children in need. The role is based in our Farmington Hills office with a Monday–Friday schedule from 9am to 5pm.

You will collaborate with the School Relationship Manager and Dental Team Manager to ensure successful visits, handle data entry and paperwork, and provide stellar customer service to school

Qualifications

  • Excellent communication skills and professional email/phone etiquette.
  • Ability to work collaboratively with school contacts and internal teams.
  • Strong scheduling, planning, tracking and problem solving skills.
  • High school diploma or GED required.

Responsibilities

  • Develop and sustain close working relationships with school contacts to drive participation and visits.
  • Coordinate as liaison between schools and dental teams; expand services for children in need.
  • Assist in maintaining relationships with schools and tracking data/paperwork.

Skills

Communication
Teamwork
Planning & Scheduling
Multi-tasking

Education

High School Diploma or GED

Job description

Smile America Partners....The Nation’s Largest In-School Dental Program

Company Name: Smile America Partners

Position: School Relationship Manager, Farmington Hills, MI

Schedule: Monday-Friday: 9am-5pm

For over 20 years, Smile America Partners has been changing children's lives one small-smile at a time. Come join our team in our continuing efforts of providing dental care to children in need.

We are currently looking to hire an Assistant School Relationship Manager (ASRM) located in our Farmington Hills, MI office.

What We Offer
  • Weekends and Summers off!
  • Flexible work hours (M-F)
  • Excellent benefit packages (Health, Dental, Vision, 401k)
Assistant School Relationship Manager (ASRM)
Scope of Responsibilities:
  • Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.
Reporting Relationships
  • The Assistant School Relationship Manager (ASRM) reports to the Director of Operations and forms a partnership with the Dental Team Manager, and School Relationship manager, working collaboratively to ensure success within the state.
Essential Functions
  • Works as a team with the School Relationship Manager (SRM) & Dental Team Manager (DTM) to ensure successful visits
  • Helps the SRM in assisting as the key liaison between the school and the dental teams
  • Assist the team in maintaining relationships with schools
Responsibilities Include
  • Data Entry and tracking
  • Process forms and manage paperwork
  • Provide customer service support and consistent follow-up
  • Reporting as designated by management
  • Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist)
Skills And Experience
  • Great Communication skills (e.g. email, phone)
  • Team player with the ability to work collaboratively with others
  • Scheduling, planning, tracking and problem solving
  • Ability to multi-task & manage schedules
  • High School Diploma or GED
Who We Are

Smile America Partners is the nation’s leading in-school dental program founded over two decades ago by two moms, who happen to also be dentists. The founders saw a tremendous need among underserved school aged children who did not have easy access to dental care and who often suffered from poor oral hygiene, tooth decay, pain and associated medical problems. Knowing that many parents could not take their children to the dentist due to issues including time off from work and transportation challenges, they sought to bring the care to the need. Today, through its dental partners, Smile America Partners provides preventive and restorative care to approximately 500,000 children per year.

Tooth decay is the most common, and preventable disease among children, more common than asthma. In fact, each year, over 51 million school hours are lost due to oral health related issues.

Smile America Partners affiliates with state licensed dentists, hygienists and assistants who use state-of-the-art portable equipment to provide all services onsite, directly in the school or in a self-contained mobile dental facility on site at the school. If portable equipment is used, classrooms, auditoriums or other school venues are literally transformed into fully functional dental offices for the day. Our expertise, obtained through years of experience bringing mobile dental care to schools, as well as through its highly qualified staff, enables us to bring exceptional care with minimal disruption to the normal school routine.

Smile America Partners is currently active in 18 states and has ongoing strategic partnerships with over 8,000 school districts, including 21 of the 25 largest school districts in the country.

Given the ongoing lack of access for many underserved children across the country, our services are in great demand and we are always looking for caring, compassionate professionals to join our team and play their part in making a difference in the lives of today’s underserved children.

Rewarding Work. Competitive Compensation. Smile America Partners.

Smile America Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

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