Assistant Sales Manager

Brookfield Residential; Trappe (MD); On-site; USD 45,000 - 55,000; Full time

Job summary

Join Brookfield Residential as an Assistant Sales Manager in Trappe, MD, where you'll support the sales team and ensure exceptional customer experiences while contributing to community sales goals. This role requires strong customer service, organizational skills, and the ability to foster client relationships, all within a collaborative team environment. Competitive compensation includes a base salary plus further commissions and benefits.

Benefits

Excellent medical, dental and vision benefits

Paid parental leave

Family planning assistance

Wellness and mental health resources

Pet insurance offering

Qualifications

• Strong Customer Service experience is heavily preferred.
• Proven track record of successful sales.
• Excellent written and verbal communication skills.

Responsibilities

• Achieve sales and settlement goals.
• Manage customer relationships through effective communication.
• Maintain professional appeal of the sales office and model homes.

Skills

Communication

Customer Service

Organizational skills

Sales

Education

Administrative Assistance experience

Job description

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Direct message the job poster from Brookfield Residential

At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind – creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community.

As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up.

If you're ready to be a part of our team, we encourage you to apply.

Job Description

Overview:

The Assistant Sales Manager (Customer Guide) at Trappe plays a supportive role in supporting the Sales team in meeting the sales and settlement goals for the respective community.

*Working weekends are required for this role.*

• Achieve sales and settlement goals as defined by the Director of Sales, follow and loans at assigned community, assist purchasers from the point of sale through settlement and beyond, inform purchasers weekly of the status of their new home throughout the entire buying process.
• Responsible for implementing a sales plan for their assigned community, maintain “Salesforce” and “Newstar Sales”, our sales management software, follow up with prospective home buyers on a daily/weekly/monthly basis through multiple communication channels, establish relationships with relocation companies, realtor’s offices, and other businesses by sending out communications, holding presentations, and reaching out to referrals.
• Maintain the professional appeal of the sales office, model homes, and model parks by working successfully with the cleaners, landscapers, and related staff; attend bi-weekly sales meetings at Brookfield’s corporate office; attend other required worked-related meetings; submit weekly sales tracking through “Tally”, community log, sales-construction meeting notes, and other forms as requested, general knowledge of the homebuilding market and competition for assigned community
• Ensure a professional atmosphere by treating others fair and equitable at all times
• Adhere to the rules and guidelines as required by the Fair Housing Laws and U.S. Department of Housing and Disabilities Act

What You Bring:

• Working weekends are a requirement for this role
• Administrative Assistance experience
• Strong Customer Service experience is heavily preferred
• Proven track record of successful sales and/or delivery of high quality customer service
• Excellent written and verbal communication skills
• Proactive, organized, and self-motivated individual
• Capable of developing strong client relationships
• Administrative experience a positive
• Computer/Technologically savvy

What We Offer:

• Competitive compensation
• $45,000 Base salary + commission
• Excellent extended medical, dental and vision benefits beginning day 1
• Paid parental leave
• Family planning assistance including IVF, surrogacy and adoptions options
• Wellness and mental health resources
• Pet insurance offering
• A culture based on our values of Passion, Integrity and Community

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Brookfield Residential participates in the E-Verify process to confirm the eligibility of candidates to work in the United States.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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