Assistant Sales Manager

Midas Auto Experts; Bensalem Township (Bucks County); On-site; USD 45,000 - 60,000; Full time

Job summary

Midas Auto Experts is seeking an Assistant Sales Manager to lead service department activities in a dynamic retail setting. Ideal candidates bring strong customer service skills, general automotive knowledge, and leadership abilities, with a commitment to team development and excellence.

Benefits

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Qualifications

• Minimum of 1 year of store or service assistant manager experience.
• General automotive knowledge required.
• Ability to work flexible retail hours including weekends and holidays.

Responsibilities

• Support ongoing learning and development of team members.
• Deliver exceptional customer service and consult with customers.
• Oversee vehicle inspections and manage inventory levels.

Skills

Customer Service

Communication

Leadership

Team building

Job description

Join to apply for the Assistant Sales Manager role at Midas Auto Experts.

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in inspection, diagnosis, and repair, utilizing expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Assistant Managers to assist in managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is an Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Help ensure a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence. Make executive decisions, hold meetings, and provide accountability.
• Support ongoing learning and development of team members.
• Establish strategic goals by gathering information from reporting documents.
• Define objectives, evaluate trends and options, choose a course of action, and evaluate outcomes.
• Lead by example, manage, and train team while aligning with company vision, purpose, core values, and employee creed.
• Ensure all policies and procedures are followed by employees.
• Deliver exceptional customer service, listen, and consult with customers.
• Oversee vehicle inspections, build repair orders, source parts, and make recommendations.
• Discuss pricing estimates with customers and promote shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Supervise up to 10 employees.
• Manage inventory levels, product ordering, and receipt.
• Maintain a clean and organized job site.
• Perform other duties as assigned.

Qualifications

• Minimum of 1 year of store or service assistant manager experience
• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work flexible retail hours including weekends, evenings, and holidays
• Valid driver’s license

Qualities that make you stand out:

• Attention to detail and organizational skills
• Understanding of current location performance and willingness to seek assistance if needed
• Reliability
• Mechanical knowledge
• Excellent customer service skills
• Strong leadership skills
• Well spoken
• Ability to follow directions

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Motor Vehicle Manufacturing

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