Assistant Sales Manager

Midas Auto Experts; Eatontown (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Job summary

Midas Auto Experts in Eatontown, NJ, seeks an experienced assistant manager to lead daily operations, mentor a team, and drive superior customer service. You will oversee vehicle inspections, pricing discussions, and repair-order processes while promoting shop services and financing options.

The role requires strong leadership, automotive knowledge, and a commitment to efficiency and safety. A flexible retail schedule including weekends/evenings is expected.

Qualifications

• A minimum of 1 year of store or service assistant manager experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings and holidays.
• Valid driver’s license.

Responsibilities

• Ensure a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence and participate in meetings.
• Support ongoing learning and development of team members.
• Establish strategic goals by gathering information from reporting documents.
• Define objectives, evaluate trends, and choose courses of action.
• Lead by example and supervise up to 10 employees.
• Monitor policies and procedures to ensure compliance.
• Deliver exceptional customer service while advising customers.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail work

Valid driver’s license

Job description

Benefits

• 401(k)
• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

• Help ensures a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.
• Support ongoing learning and development of team members.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Help ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.

Qualifications

• A minimum of 1 years of store or service assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Qualities that make you stand out from the rest

• Attention to detail and organizational skills
• Understanding the current performance of the location and asks for assistance if needed.
• Reliable
• Has Mechanical Knowledge
• Excellent customer service skills
• Great leadership skills in shops
• Well Spoken
• Excellent at following directions