Assistant Sales Administrator - $15-$17/ hour

Rohrer Bus; Duncannon (PA); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Vision

401(k) Plan

PTO

Dental

Disability

Life

Holiday

Job summary

Rohrer Bus in Duncannon, PA, seeks an Assistant Sales Administrator to support the sales team with day‑to‑day operations, order processing, and customer interactions. The role includes helping release buses, checking-in vehicles, maintaining KARMAK inventory, and handling delivery paperwork.

The position emphasizes strong communication, reliability, and willingness to learn KARMAK and regulatory details to ensure smooth workflow and customer satisfaction.

Qualifications

• Excellent communication skills are required and you will interact with customers in person and on the phone.
• Must have the ability to read, write, and complete paperwork accurately.
• Willingness to learn KARMAK and PA bus regulations (PAA, FMVSS).
• Proficient computer skills: Microsoft Office, Internet, Email.

Responsibilities

• Assist staff with releasing school buses from factory to transport company.
• Participate in school and commercial vehicle check-in.
• Maintain inventory on website and in KARMAK.
• Create work orders for new and used buses; assist with LPOs and delivery expenses.
• Provide phone coverage for the sales office and front desk as needed.
• Support rebates, expense reports, and check requests.
• Maintain stocked sales material displays and ensure customer satisfaction.

Skills

Communication skills

Customer service

People skills

Attention to detail

Tools

KARMAK

Microsoft Office

Internet

Email

Job description

Assistant Sales Administrator

Full Time : $15-$17/hour

POSITION DESCRIPTION

Based just north of Harrisburg in Duncannon, PA, Rohrer Bus is a diverse transportation company that has evolved from decades of experience in school and commercial passenger transportation solutions. Over the last century, our Rohrer Bus family has helped transform passenger transportation with a product and service offering that ranks among the very best in the industry. We have achieved these abilities through long-standing and extremely valuable relationships with some of the most experienced employees, suppliers, and, most importantly, customers. Learn more about our company here: www.rohrerbus.com/company/

The Assistant Sales Administrator plays a key role in ensuring a smooth work flow for the sales office including both the school and commercial bus sales teams. The Assistant Administrator will be responsible for the day-to-day support of the business, including but not limited to telephone support, general sales support and maintaining internal and external customer relationships.

PRIMARY OBJECTIVES

• Assist appropriate staff with releasing of school buses from the factory to our transport company
• Participate in school and commercial vehicle check in
• Maintain accurate inventory on our website and within KARMAK
• Assist with vehicle inspection prior to delivery
• Assist with creating Rohrer packets for deliveries
• Learn the KARMAK system to support school and commercial teams
• Create work orders for new and used school and commercial buses
• Assist with LPO's and posting of delivery expenses
• Assist with warranty paperwork
• Provide phone coverage for sales office and the front desk as needed
• Provide support for rebates, expense reports and check requests
• Maintain well stocked sales material displays
• Excellent communication skills required
• Commitment to customer service and satisfaction

This position will be considered "essential personnel" and will be responsible for responding in inclement weather to provide phone coverage for the department when other personnel are pulled for snow removal.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of, or willingness to learn, KARMAK
• Knowledge of PAA regulations, FMVSS regulations and PA School Bus regulations
• Valid PA Driver's License
• Must be able to read and write and have the mental capacity to complete the required paperwork and records
• Must have excellent people skills to interact with customers in person and on the telephone
• Computer skills: Microsoft Office, Internet, E-mail

WORK REQUIREMENTS

• Must be able to pass background checks and pre-employment drug screening
• Must be able to spend hours sitting and using office equipment and computers, which can cause muscle strain
• Must have the ability to maintain attention to detail despite interruptions
• Must have the ability to read printed materials and a computer screen, and have the hearing and speech necessary to communicate in person and over the telephone
• Must be able to maintain a high level of confidentiality, especially pertaining to client information

BENEFITS

• Health
• Vision
• 401(k) Plan (we contribute!)
• PTO
• Dental
• Disability
• Life
• Holiday

This job description does not restrict management's right to assign or reassign duties and responsibilities to this job at any time.