Assistant Safety Director

Help USA; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Ascend is seeking an Assistant Safety Director to help run a 24/7 safety program at a Brooklyn shelter serving men with mental health needs. You will supervise frontline staff, coordinate recruitment and training, and ensure full shift coverage while reporting on safety operations.

Requirements include a NYS Security Guard License (F-02), FDNY F-80, a High School Diploma, and at least three years in shelter security with supervisory experience. Bilingual English/Spanish preferred.

Qualifications

• New York Security Guard License, F-02 and FDNY F-80 required.
• High School Diploma or equivalent.
• Minimum of three years of security experience in a shelter environment, with supervisory experience.
• Ability to work with people experiencing homelessness and mental illness or other disadvantaged groups.
• Strong customer service orientation and interpersonal skills.

Responsibilities

• Supervise Safety Tour Leaders and set safe staff priorities with clear expectations.
• Recruit, hire and orient new safety staff with the Safety Director.
• Ensure adequate safety coverage by scheduling staff and managing attendance.
• Plan team meetings, provide supervision, and cultivate safety team accountability.
• Assist in training activities for Safety staff and prepare reports on time.
• Serve as Fire and Safety Director when the Safety Director is absent.

Skills

Staff supervision

Team leadership

Customer service

Time management

Microsoft Office

Bilingual (en/es)

Shift work (nights/weekends)

Education

High School Diploma

Tools

Microsoft Office

Job description

Program |Ascend, Bronx, NY 10454

What You’ll Do

As Assistant Safety Director, you’ll help maintain a safe and secure environment at one of our transitional housing shelters that is located in Brooklyn, New York, and provides temporary housing for men living with diagnosed mental illnesses. You’ll work with the Safety Director to plan, organize, and direct a 24-hour, 7-day-per-week safety program that ensures a safe and secure site for our clients, staff, and visitors. Members of our safety staff are usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents’ safety, our safety staff help our residents feel welcome and set the tone for their stay.

Your responsibilities will include:

• Supervising Safety Tour Leaders:setting safety staff priorities, communicating clear expectations, and providing ongoing feedback and guidance.
• Working with the Safety Director to recruit, hire, and orient new safety staff.
• Ensuring adequatesafety staff coverageby setting work schedules, approving time off requests, and addressing time and attendance issues.
• Facilitating staff development and teamwork by planning and facilitating team meetings, holding regular individual supervision sessions with each team member, andcultivating responsibility for safety team goals and values.
• Assisting the Safety Director and others in the development and presentation of training activities for Safety staff.
• Preparing and submitting on time all necessary administrative reports, including incident reports, employee counseling forms, etc.
• Serving as Fire and Safety Director in the absence of the Safety Director.

You’re a great fit for this role if you have:

• New York State Security Guard License, F-02, and FDNY F-80 required.
• High School Diploma or equivalent OR equivalent experience and skills.
• Minimum of three years of security experience in a shelter environment, as well as prior supervisory experience.
• Capacity to work with people experiencing homelessness and mental illnessor otherdisadvantaged people.
• Strong customer service orientation and ability to skillfullymanage interpersonal relationships.
• Strong time management and organizational skills.
• Computer literacy with Microsoft applications.
• Bilingual (English/Spanish) preferred.
• Ability to work evenings, nights, and weekends as needed.