Assistant Retail Store Manager (Odessa, TX- Store# 51134)

Delek US; Odessa (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the oil and gas sector is seeking an Assistant Retail Store Manager to oversee daily store operations and ensure exceptional customer service. This role involves managing inventory, maintaining store cleanliness, and training staff while adapting to changes as the company transitions to OXXO USA. Join a dynamic team where your contributions will help shape the retail experience and drive business success in a fast-paced environment. If you are passionate about retail and customer service, this opportunity is perfect for you.

Qualifications

• 1+ years of experience in a retail environment preferred.
• Valid driver's license required.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Provide exceptional customer service and resolve issues promptly.
• Maintain inventory levels and ensure the store is organized.

Skills

Active Listening

Multitasking

Time Management

Customer Service

Operational Excellence

Education

High School Diploma or equivalent

1+ years of retail experience

Job description

Assistant Retail Store Manager (Odessa, TX- Store# 51134)

Join to apply for the Assistant Retail Store Manager (Odessa, TX- Store# 51134) role at Delek US.

Job Summary

Please note that the Delek Retail division sold its stores to OXXO, the largest convenience store retailer in Latin America. We are currently in a transition process where you will be hired under Delek systems operating on behalf of OXXO USA, becoming part of their team.

The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions.

Key Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve issues promptly.
• Handle financial transactions accurately and efficiently.

Education and Experience

• An equivalent combination of education and experience may be considered in lieu of formal education.
• One (1) or more years of experience working in a retail environment (preferred).
• Required Certifications/Licenses: Valid driver’s license.

Job Requirements

• Active Listening
• Demonstrating Ongoing Value
• Ability to take initiative
• Multitasking and Prioritization
• Operational Excellence
• Time Management
• Assign tasks, follow up, and counsel employees regarding policies, cash shortages, and task performance.
• Responsible for training, education, and development of all employees in the store, following corporate policies and guidelines.
• Assist in recruitment of potential candidates.
• Maintain effective communication channels.
• Teach and role model customer service and suggestive selling techniques.

Core Competencies

• Change Agility (Level 1 Developing): Identifies, initiates, and adapts to organizational changes to improve effectiveness, safety, and business results.
• Collaboration (Level 1 Developing): Connects across the organization and partners effectively to achieve goals.
• Decision Making (Level 1 Developing): Makes informed decisions considering organizational impact.
• Drive For Results (Level 1 Developing): Strives to achieve challenging performance objectives.
• Team Building (Level 1 Developing): Builds trust, fosters openness, and supports team development.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Oil and Gas