Assistant Retail Store Manager

Fortiuscap; Big Sky, Bozeman (MT, MT); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading luxury retail company seeks an Assistant Retail Store Manager in Bozeman. This hands-on leadership role involves overseeing daily operations, ensuring exceptional customer service, and managing a team passionate about florals, fine wines, and gourmet foods. Candidates should have retail experience and a love for high-quality products.

Benefits

Competitive pay and performance-based incentives

Employee discounts on products

Growth opportunities

Qualifications

• Experience in retail with supervisory responsibilities.
• Passion for florals, wine, and gourmet foods.
• Ability to lead in a fast-paced environment.

Responsibilities

• Oversee daily operations and ensure customer satisfaction.
• Supervise, train, and mentor staff.
• Assist with inventory control and merchandising.

Skills

Customer Service

Team Leadership

Problem-Solving

Communication

Sales Management

Education

2+ years of retail experience

Experience in supervisory role

Tools

POS systems

Job description

We are looking for an enthusiastic, detail-oriented, and customer-focused individual to join our team as an Assistant Retail Store Manager at Marketplas, Located in the heart of downtown Bozeman! We specialize in premium floral arrangements, fine wines, and gourmet foods, offering our customers a sophisticated, one-of-a-kind shopping experience. If you’re ready to elevate your career in luxury retail and lead a team of passionate individuals, we want to hear from you!

About the Role:

As an Assistant Retail Store Manager, you’ll be responsible for helping to oversee the daily operations of our boutique, ensuring the highest levels of customer satisfaction, and supporting the General Manager in achieving sales goals. This is a hands-on leadership role where you’ll inspire and lead by example, while also playing an active role in customer service, merchandising, and inventory management.

Key Responsibilities:

• Customer Experience: Lead by example to deliver exceptional customer service, assisting with product knowledge, wine pairings, floral selections, and gourmet food recommendations.

• Team Leadership: Supervise, train, and mentor part-time and full-time sales associates, ensuring all staff are up to date on product offerings and store policies.

• Operations Support: Assist in managing store operations, including opening/closing, inventory control, and visual merchandising.

• Sales Management: Collaborate with the Store Manager to meet sales targets, track sales data, and implement strategies to increase revenue.

• Store Presentation: Ensure the store remains visually appealing, well-stocked, and organized, including floral arrangements, wine displays, and gourmet product sections.

• Problem-Solving: Handle customer inquiries, concerns, or complaints with professionalism and a positive attitude.

Qualifications:

• 2+ years of retail experience, with at least 1 year in a supervisory or leadership role (luxury retail or hospitality experience is a plus)

• Strong passion for florals, fine wine, and gourmet food

• Excellent communication and interpersonal skills

• Ability to lead a team in a fast-paced, dynamic environment

• Experience with POS systems and basic administrative tasks (scheduling, inventory, etc.)

• Weekend and holiday availability required

What We Offer:

• Competitive pay and performance-based incentives

• Employee discounts on florals, wine, and gourmet foods

• Growth opportunities in a thriving, luxury retail environment

• A chance to work with an enthusiastic, passionate team in a beautiful, upscale location

Ready to make your mark in a luxury retail environment and lead a dynamic team?

Apply today by submitting your resume and a brief cover letter to: [e-mail]