Assistant Retail Operations Manager

Work-World; Shoreline (WA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) Retirement Plan

Generous Employee Discounts

Job summary

Whistle Workwear in Shoreline, WA is seeking an Assistant Retail Operations Manager to join our team. This full-time role requires availability nights and weekends with compensation from $19.00 to $24.00 per hour (DOE).

The position reports to store leadership and includes training support, opening/closing duties, and daily cash handling. You will supervise staff, assist with operations, process deliveries, and help customers find products.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years of retail experience preferred.
• Previous assistant management or leadership experience is a plus.
• Strong customer service and communication skills.

Responsibilities

• Help supervise store staff and support employee training activities.
• Work alternating shifts with the Store Manager to support daily operations.
• Complete additional responsibilities as assigned by store leadership.
• Perform store opening and closing procedures.
• Prepare and manage daily bank deposits, including bank drop-offs.
• Obtain change for store operations when needed.
• Receive, organize, and process incoming merchandise shipments.
• Maintain a clean, organized, and professional store environment.
• Process customer purchases accurately in accordance with company procedures.
• Welcome customers, answer incoming calls, and provide assistance as needed.
• Support customers in locating products and making purchasing decisions.

Skills

Customer service

Communication

Leadership experience

Education

High school diploma or equivalent

Job description

Position Overview

Now Hiring: Assistant Retail Operations Manager

Schedule: Full-time — Must be available nights & weekendsCompensation: $19.00 – $24.00 per hour (DOE)Location: Shoreline, WA

What’s In It for You

• Medical, Dental, and Vision
• Paid Time Off
• 401(k) Retirement Plan
• Generous Employee Discounts

Whistle Workwear is part of the Work World family of brands.Work World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores under the Work World, Shoeteria and Whistle Workwear brand names California, Nevada, and Washington. We sell boots, apparel, scrubs, and safety gear from top vendors in the industry including Carhartt, Wolverine, Timberland Pro, and more.We are dedicated to putting our customers first, and we believe blue collar workers are the backbone of our communities and our country. We are committed to our values of honesty, respect, and integrity, and require each employee to demonstrate these values.

What You’ll Be Doing:

• Help supervise store staff and support employee training activities
• Work alternating shifts with the Store Manager to support daily operations
• Complete additional responsibilities as assigned by store leadership
• Perform store opening and closing procedures
• Prepare and manage daily bank deposits, including bank drop-offs
• Obtain change for store operations when needed
• Receive, organize, and process incoming merchandise shipments
• Maintain a clean, organized, and professional store environment
• Process customer purchases accurately in accordance with company procedures
• Welcome customers, answer incoming calls, and provide assistance as needed
• Support customers in locating products and making purchasing decisions

What You’ll Need

• High school diploma or equivalent required
• Minimum of 2 years of retail experience preferred
• Previous assistant management or leadership experience is a plus
• Strong customer service and communication skills
• Ability to lift up to 25 pounds, climb ladders, and stand for extended periods
• Valid driver’s license required; bilingual skills are an advantage

What It’s Like Working Here

Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.

What You’ll Learn

• Leadership and organizational development skills
• Sales and merchandising best practices
• Customer service techniques including communication and exemplary customer service skills
• The ability to adapt to fast and unique situations
• How to network and build long-lasting relationships with customers and colleagues

Pay Range

USD $19.00 - USD $24.00 /Hr.