Assistant Retail Manager — Lead, Service & Growth

ADP, Inc.; Powell (TN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

403B

20% discount

Job summary

Goodwill Industries Knoxville, Inc. is seeking an Assistant Retail Store Manager for Emory Square in Powell, TN.

This full-time role supports the Store Manager in day-to-day operations, supervises staff, and ensures excellent customer service while driving sales and donations processing. The position offers an hourly wage of $14 and requires reliable transportation with the ability to pass a pre-employment drug screen.

Qualifications

• Customer service experience.
• Ability to lead a small team and supervise staff.
• Strong communication and organizational skills.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Support daily store operations and team leadership (6 months – 1 year experience).
• Deliver outstanding customer service.
• Help drive sales, merchandising, and donation processing.
• Train, motivate, and inspire team members.
• Maintain a clean, organized, and welcoming shopping environment.
• Assist with achieving store goals and performance standards.

Skills

Customer service

Team leadership

Communication

Organizational skills

Attendance/Punctuality

Job description

Goodwill Industries Knoxville, Inc. is seeking an Assistant Retail Store Manager for Emory Square in Powell, TN.

This full-time role supports the Store Manager in day-to-day operations, supervises staff, and ensures excellent customer service while driving sales and donations processing. The position offers an hourly wage of $14 and requires reliable transportation with the ability to pass a pre-employment drug screen.