Assistant Retail Manager Full Time Hendersonville

Sun Tan City - STC Management Group, LLC; Hendersonville (TN); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a dynamic and family-owned tanning salon chain as an Assistant Salon Director. In this exciting role, you will maintain a high-energy environment while leading a team to deliver exceptional client service. You'll be responsible for driving store performance, coaching Tanning Consultants, and ensuring operational excellence. With opportunities for advancement and a supportive team culture, this position offers a fantastic chance to grow your career in a vibrant and positive setting. If you're passionate about client service and leadership, this is the perfect opportunity for you to shine in the beauty and wellness industry.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Qualifications

• Management and/or sales experience preferred but not required.
• Basic computer skills are necessary for daily operations.

Responsibilities

• Monitor daily salon operations and lead by example.
• Provide coaching and feedback to improve team performance.
• Maintain a clean and professional salon environment.

Skills

Client service techniques

Problem-solving skills

Leadership skills

Team building skills

Organizational skills

Education

College education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Company Overview

• Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2200 individuals.
• We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

• This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities:

1. Monitor and manage daily operations of the salon in a fast-paced environment.
2. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
3. Maintain a professional and impeccably clean salon environment.
4. Establish clear goals and objectives for Team Members.
5. Provide coaching, training, and feedback to improve Team Members’ daily performance.
6. Generate sales reports, maintain inventory, and assist with other Salon Director functions.
7. Assist the Salon Director in controlling top line revenue and expenses.
8. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while controlling labor costs.
9. Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
10. Has reliable ability and transportation to go to the bank as needed.
11. Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Experience:

• College education preferred, but not required.
• Management and/or Sales experience preferred, but not required.
• Basic Computer skills (ability to use Word, Excel, and Outlook)
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational/planning skills.
• Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements:

• Ability to stand and walk for long periods of time.
• Ability to bend at the waist to clean tanning equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc. from the floors.
• Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.