Assistant Retail Manager Full Time - Goodlettsville

Sun Tan City, LLC; Goodlettsville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the beauty sector is seeking an Assistant Salon Director to lead a dynamic team in delivering exceptional client experiences. This role involves managing salon operations, fostering a positive environment, and driving sales performance. You will play a key role in coaching team members and ensuring operational excellence, all while enjoying a supportive workplace culture that values growth and development. If you have a passion for client service and leadership, this is your opportunity to shine in a vibrant and rewarding setting.

Benefits

Anniversary awards for years of service

Disability (Short term & Long Term)

Daily Pay Option

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Qualifications

• Management and/or sales experience preferred but not required.
• Basic computer skills required for daily operations.

Responsibilities

• Monitor daily operations of the salon in a fast-paced environment.
• Lead by example to create a client-centric experience.

Skills

Management Experience

Sales Skills

Client Service Techniques

Problem-Solving Skills

Organizational Skills

Leadership Skills

Team Building Skills

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• Anniversary awards for years of service
• Disability (Short term & Long Term)
• Daily Pay Option
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources

Company Overview

• Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2200 individuals.
• We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.
• Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

• This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Monitor and manage daily operations of the salon in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
• Maintain a professional and impeccably clean salon environment.
• Establish clear goals and objectives for Team Members.
• Provide coaching, training, and feedback to improve Team Members’ performance.
• Generate sales reports, maintain inventory, and assist with other Salon Director functions.
• Assist the Salon Director in controlling revenue and expenses.
• Help maintain proper staffing levels to ensure productivity and excellent customer service while controlling labor costs.
• Work nights, Saturdays, and Sundays as required to provide management coverage.
• Have reliable transportation to go to the bank as needed.
• Expect to work five days per week, approximately 40-45 hours depending on status.

Experience

• College education preferred but not required.
• Management and/or Sales experience preferred but not required.
• Basic computer skills (Word, Excel, Outlook)
• Ability to manage effectively in a fast-paced environment.
• Knowledge of client service techniques and operational practices.
• Problem-solving and organizational skills.
• Strong leadership skills, with the ability to coach and mentor.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods.
• Ability to bend at the waist to clean equipment.
• Ability to lift or assist in lifting items and heavy boxes.
• Ability to bend down to pick up trash, towels, etc.
• Ability to perform cleaning functions including dusting, sweeping, mopping, and scrubbing.