Assistant Retail Manager Full Time - Goodlettsville

Sun Tan City; Goodlettsville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the tanning salon sector is seeking an Assistant Retail Manager to join their vibrant team. This role is key in maintaining a positive and energetic environment while ensuring exceptional customer service and operational excellence. You will be responsible for overseeing daily operations, leading a team of Tanning Consultants, and driving sales performance. With a focus on personal development and a supportive work culture, this opportunity offers valuable skills training and career advancement. If you're passionate about leadership and customer service, this is the perfect role for you.

Benefits

Anniversary Awards

Disability Insurance

Daily Pay Option

401(k) with Matching

Performance Bonuses

Dental and Vision Insurance

Employee Discounts

Flexible Schedules

Health Insurance

Paid Time Off

Qualifications

• Management or sales experience preferred but not mandatory.
• Ability to manage multiple situations in a fast-paced environment.

Responsibilities

• Oversee daily salon operations in a fast-paced setting.
• Lead by example in creating a client-focused experience.

Skills

Customer Service Techniques

Leadership Skills

Sales Management

Time Management

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Assistant Retail Manager Full Time - Goodlettsville

Join us at Sun Tan City as an Assistant Retail Manager Full Time - Goodlettsville.

About Sun Tan City

Sun Tan City is one of the largest family-owned tanning salon chains in the country, with approximately 250 salons across 20 states. It is part of the Glow Brands family, which also includes Planet Fitness and Buff City Soap, headquartered in Louisville & Elizabethtown, Kentucky. The company employs over 2,200 staff members.

We focus on providing quality products, services, and personalized recommendations through trusted, friendly customer relationships that help clients look and feel their best and build confidence.

Work Environment & Benefits

Our Glow Brands are passionate, enthusiastic, and fun, fostering a positive work environment where coworkers become friends. We offer valuable skills development, opportunities for advancement, leadership roles, and excellent benefits for both full-time and part-time employees, including:

• Anniversary awards
• Disability insurance (short and long-term)
• Daily Pay Option
• 401(k) with matching
• Performance bonuses
• Dental and vision insurance
• Employee discounts
• Flexible schedules
• Health insurance
• Paid time off and parental leave
• Training and development resources

Job Summary

The Assistant Salon Director maintains a high-energy, positive environment, demonstrating behaviors that support client-centric service. They help drive store performance, foster superior customer service, and maintain operational excellence to meet or exceed productivity goals. They manage and supervise Tanning Consultants, lead by example, and ensure an exceptional client experience.

Responsibilities

• Oversee daily salon operations in a fast-paced setting.
• Lead by example in creating a client-focused experience and meeting sales goals.
• Maintain a professional, clean salon environment.
• Set clear goals for team members and provide coaching and feedback.
• Generate sales reports, manage inventory, and assist with other managerial tasks.
• Support the Salon Director in revenue and expense control.
• Ensure proper staffing levels for productivity and customer service while managing labor costs.
• Work evenings, weekends, and holidays as needed, with reliable transportation for banking tasks.
• Typically work five days a week, approximately 40-45 hours, depending on employment status.

Qualifications & Experience

• College education preferred but not required.
• Management or sales experience preferred but not mandatory.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage multiple situations in a fast-paced environment.
• Knowledge of customer service techniques and operational practices.
• Strong leadership, coaching, mentoring, and team-building skills.
• Ability to prioritize and delegate tasks.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to bend, lift, and perform cleaning tasks as required.

Additional Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Retail