Assistant Retail Manager Full Time - Goodlettsville

Sun Tan City - STC Management Group, LLC; Goodlettsville (TN); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a dynamic and family-owned tanning salon chain where your leadership can shine! As an Assistant Salon Director, you'll create a high-energy environment that prioritizes client satisfaction and operational excellence. This role involves managing a team, driving store performance, and ensuring a clean, welcoming atmosphere for clients. With opportunities for personal and professional growth, you’ll thrive in a supportive setting that values teamwork and client relationships. The company offers competitive benefits and a positive work culture, making it an exciting place to advance your career while helping clients look and feel their best.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Qualifications

• Strong leadership and client service skills are essential.
• Management and sales experience preferred but not required.

Responsibilities

• Monitor daily operations and lead by example in client service.
• Coach and train team members to improve performance.
• Maintain a clean and professional salon environment.

Skills

Client Service Techniques

Management Experience

Sales Experience

Basic Computer Skills

Leadership Skills

Problem-Solving Skills

Team Building Skills

Organizational Skills

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Bonus based on performance
4. Dental insurance
5. Employee discounts
6. Flexible schedule
7. Health insurance
8. Opportunity for advancement
9. Paid time off
10. Parental leave
11. Training & development
12. Vision insurance
13. Wellness resources
14. Daily Pay Option
15. Employment growth opportunities & On-the-Job Training provided
16. Flexible scheduling
17. Competitive bonus plans
18. Options for Medical, Dental, Vision, STD, LTD, Life, Critical Care & Accident Insurance, and HSA & 401K with company match
19. Employee discount on products
20. Anniversary gifts for years of service
21. Fun contests and incentives for performance
22. Wellness program- limited reimbursements for approved wellness products & services
23. Wellness focused Facebook group that runs fun wellness challenges, games, and prizes
24. Exclusive discounts at outside retailers

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s the cornerstone of the Glow Brands family which includes Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company employs over 2200 individuals. We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Tanning Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities:

1. Monitor and manage daily operations of the salon in a fast-paced environment.
2. Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
3. Maintain a professional and impeccably clean salon environment.
4. Establish clear goals and objectives for Team Members.
5. Provide coaching, training, and feedback to improve Team Members’ daily performance.
6. Generate sales reports, maintain inventory, and assist with other Salon Director functions.
7. Assist the Salon Director in controlling top line revenue and expenses.
8. Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
9. Ability to work nights as well as Saturdays and Sundays as required to provide management coverage.
10. Has reliable ability and transportation to go to the bank as needed.
11. Candidate should expect to work five days per week, and approximately a 40-to-45-hour work schedule depending on hourly or salary status.

Experience:

1. College education preferred, but not required.
2. Management and/or Sales experience preferred, but not required.
3. Basic Computer skills (ability to use Word, Excel, and Outlook)
4. Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
5. Knowledge of client service techniques and operational practices.
6. Problem-solving and organizational/planning skills.
7. Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
8. Team building skills.
9. Ability to prioritize and delegate.

Physical Requirements:

1. Ability to stand and walk for long periods of time.
2. Ability to bend at the waist to clean tanning equipment.
3. Ability to lift or assist in lifting items and heavy boxes.
4. Ability to bend down to pick up trash, towels, etc. from the floors.
5. Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc.