ASSISTANT RETAIL MANAGER - Bentley University - Waltham, MA

Chartwells Higher Ed; Waltham, Northern (MA, KY); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Wellness Program

Job summary

Chartwells Higher Education is seeking an assistant Retail Manager in Massachusetts to support the General Manager in daily operations, uphold client culture and regulations, and ensure excellent service. The role involves staff coaching, budgeting, and compliance with Health Department guidelines.

Ideal candidates have retail management experience, cash handling skills, and proficiency with MS Office; associates degree is preferred. Chartwells offers a comprehensive benefits package.

Qualifications

• 2 years of retail operational management experience.
• Experience with cash retail operations.
• Retail marketing experience is preferred.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Manages the day-to-day service of the operation.
• Plans and supervises special functions, maintains cash controls and payroll records, and oversees hiring of frontline team members.
• Directs and trains staff to provide scheduled retail services.
• Completes all daily, weekly, or monthly reports.
• Performs other duties as assigned.

Skills

Retail management experience

Cash handling experience

MS Office proficiency

Team supervision

Education

Associates degree preferred

Tools

MS Office

Job description

Salary: $65,000 - $70,000

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

As a assistant Retail Manager you will be responsible for supporting the General Manager or Director in the overall success of the operation. This includes adhering to the client’s culture and guidelines, the Health Departments regulations, and company’s standards & policies. This position also motivates, trains, develops, and directs all employees to accomplish the objectives of the operation to the satisfaction of the customers and client.

Essential Duties and Responsibilities:

• Manages the day-to-day service of the operation.
• Plans and supervises special functions, maintains cash controls and payroll records, and oversees the hiring of frontline team members.
• Directs and trains staff to provide scheduled retail services.
• Completes all daily, weekly, or monthly reports.
• Performs other duties as assigned.

Qualifications:

• 2 years of retail operational management experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Retail marketing experience is preferred.
• Experience with cash retail operations.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Associates degree is preferred.

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug‑free workplace.

Associates at Chartwells Higher Edare offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/