Assistant Retail Manager

Evergreen Goodwill of Northwest Washington; Tukwila (WA); On-site; USD 58,000 - 61,000; Full time

Job summary

A leading nonprofit organization is seeking an Assistant Retail Manager to support retail operations and lead a team towards achieving financial goals. The role involves maximizing sales, providing excellent customer service, and promoting a culture of diversity and inclusion. Candidates should have retail leadership experience and strong communication skills. The position offers a competitive salary and a comprehensive benefits package.

Benefits

Health coverage (medical, dental, vision, prescriptions)

Employer-paid life, AD&D, and long-term disability insurance

Voluntary supplemental insurance options

FSA, retirement plans, paid time off, employee discounts

Qualifications

• 3+ years retail leadership experience.
• 2+ years leading a sales team in a customer-centric environment.

Responsibilities

• Support retail, production, and material handling teams.
• Maximize sales through stock rotation and inventory management.
• Ensure compliance with Goodwill policies.

Skills

Leadership

Communication

Problem Solving

Organizational Skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

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About Goodwill

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security, and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity, and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility.

Job Title: Retail Assistant Manager

About The Position

The Store Assistant Manager is responsible for supporting the retail, production, and material handling teams. Working with the store manager and supervisors, this individual provides leadership to ensure team satisfaction and financial goals are met.

Pay Range

$58,000-61,000/year DOE

Essential Functions And Responsibilities

1. Understand operational metrics; implement plans to achieve goals.
2. Discuss the business operations and results knowledgeably.
3. Maximize sales through proper stock rotation, merchandising, signage, and inventory management.
4. Ensure a continuous flow of product and provide excellent customer assortment.
5. Deliver excellent customer service internally and externally.
6. Develop strong relationships across the enterprise; partner effectively.
7. Attract, hire, develop, inspire, and retain top talent.
8. Promote diversity, equity, and inclusion; support all voices.
9. Ensure compliance with Goodwill policies and procedures across various departments.

Supervisory Responsibilities

Supervises staff in accordance with policies and laws, including hiring, training, performance monitoring, and addressing employee concerns. Partners with People Relations as needed.

Position Requirements

Must be able to perform essential duties satisfactorily. Reasonable accommodations may be provided for individuals with disabilities.

Education and Experience

• High school diploma or equivalent.
• 3+ years retail leadership experience.
• 2+ years leading a sales team in a customer-centric environment.
• Ability to engage with customers and understand their needs.
• Knowledge of budget metrics and P+L management for at least 1 year.

Certificates, Licenses, or Registrations

• Valid Washington Driver’s License, proof of insurance, and a good driving record.

Skills and Abilities

• Proficiency in Microsoft Office Suite.
• Ability to learn new technology and software.
• Physical ability to lift 20-30 pounds, stand for long periods, and operate computer systems.
• Effective verbal and written communication skills, including with limited English speakers.
• Strong organizational, problem-solving, and leadership skills.
• Ability to analyze data and prioritize tasks.

Work Environment

Typically exposed to retail noise levels, with occasional outdoor work. Reliable transportation required for offsite travel. Flexible schedule including nights and weekends.

Benefits

• Health coverage (medical, dental, vision, prescriptions).
• Employer-paid life, AD&D, and long-term disability insurance.
• Voluntary supplemental insurance options.
• FSA, retirement plans, paid time off, employee discounts, and more.