Assistant Restaurant Manager - Lead Team & Guest Experience

Hunter Super Techs - TurnPoint; West Lebanon (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Sagris Enterprises Management is seeking an Assistant Manager for a Dunkin’ franchise. You will lead a fast-paced team to deliver great guest experiences, uphold brand standards, and drive profitability in daily restaurant operations.

You will train staff, manage shifts, monitor quality and safety, and collaborate with management to implement new product rollouts and action plans based on guest feedback. A strong customer-service mindset is essential.

Qualifications

• Experience in quick-service or restaurant environment.
• Ability to train and develop staff.
• Ensures brand standards, recipes and systems are followed.
• Strong guest service orientation and problem solving.

Responsibilities

• Lead team meetings and provide training to staff.
• Ensure operations align with Dunkin’ standards and franchisee policies.
• Maintain safe, clean, and compliant environment per laws.
• Review guest feedback and implement action plans for improvement.
• Control costs and manage cash handling in accordance with policies.
• Recruit, hire, onboard and develop restaurant team members.
• Monitor labor schedules to meet demand and service standards.
• Coordinate with vendors and manage inventory and orders.

Skills

Team leadership

Communication

Training

Guest focus

Time management

Problem solving

Motivation

Job description

Sagris Enterprises Management is seeking an Assistant Manager for a Dunkin’ franchise. You will lead a fast-paced team to deliver great guest experiences, uphold brand standards, and drive profitability in daily restaurant operations.

You will train staff, manage shifts, monitor quality and safety, and collaborate with management to implement new product rollouts and action plans based on guest feedback. A strong customer-service mindset is essential.