Assistant Restaurant Manager at Chili's

SSP; Romulus (MI); On-site; USD 52,000 - 55,000; Full time

Job summary

Join SSP as an Assistant Restaurant Manager at the Detroit Metropolitan Airport. In this dynamic role, you will manage retail and customer service activities, ensuring exceptional service standards while leading a team in a fast-paced environment. With competitive compensation and opportunities for growth, this is your chance to develop your career in one of the largest restaurant operators in the world.

Benefits

Health, Dental, Vision and Life Plans

Paid Time Off

401K with company match

Employee Assistance Program

Quarterly bonus and year-end super bonus

Qualifications

• 2+ years management/supervisory experience in retail with 1 year in bar management.
• Effective organizational maturity to prioritize tasks.
• Educational background preferred in associate courses.

Responsibilities

• Manage retail and customer service activities including team supervision.
• Recruit, train, and develop team members to meet goals.
• Monitor sales performance and oversee inventory management.

Skills

Leadership

Customer Service

Problem Solving

Interpersonal Skills

Education

High School Diploma or equivalent

Associate’s degree or equivalent coursework preferred

Tools

Point-of-Sale (POS) systems

MS Office

Job description

Join Our Team as an Assistant Restaurant Manager!

52,000 - $55,000 / year

Opportunity for quarterly bonus and year-end super bonus

Are you an experienced retail professional with a passion for high-volume and a knack for leadership?

We have an exciting opportunity for a Chili's Assistant Manager at the Detroit Metropolitan Wayne County Airport (DTW). If you thrive in a fast-paced retail environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You’ll Do :

Manage All Retail and Customer Service Activities : Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.

Lead and Develop Team : Recruit, train, and communicate with team of Retail Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.

Systems and Processes : Maintains adherence to all company policies and procedure.

Merchandising and Displays : Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.

Office Management : Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.

Forecasting and Budgeting : Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.

Problem Solving : Address routine issues and escalate complex problems to higher management as necessary.

What We’re Looking For :

Educational Background : High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.

Experience : 2+ years in retail in a management / supervisory capacity with 1 year of bar management experience.

Technical Skills : Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.

Interpersonal Skills : Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Why Join Us?

Dynamic Environment : Work in the fast-paced and exciting setting of a major airport.

Growth Opportunities : Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!

Competitive Compensation : $52,000 - $55,000 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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