ASSISTANT RESTAURANT MANAGER

4FINGERS SINGAPORE PTE. LTD.; Town of Islip (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading company in the food industry is seeking an Assistant Restaurant Manager in Town of Islip. The role involves managing daily restaurant operations, driving team performance, and enhancing customer experience. Candidates should have a background in Food and Beverage and strong leadership skills.

Qualifications

• 2-3 years of experience in Food and Beverage industry.
• Passionate about food industry and customer experience.
• Ability to manage both Back and Front of House.

Responsibilities

• Manage daily operations and P&L accountability.
• Drive results through KPIs and team motivation.
• Implement process improvements and ensure compliance.

Skills

Leadership

Customer Focus

Problem Solving

Communication

Team Collaboration

Job description

The Assistant Restaurant Manager is responsible for managing the daily elements of running a restaurant. The incumbent has partial operational and P&L accountability for a high-turnover business. They are expected to proactively manage, motivate and lead a team from varying backgrounds and cultures. He or She is required to assist the Restaurant Manager in executing and delivering the business plan.

Role and Responsibilities:

1. Drives & Delivers Results

• Cascades KPIs at team and individual levels.
• Analyses information to identify cause-and-effect relationships and correlations.
• Identifies critical elements and assesses consequences of different courses of action and proposes solutions.

2. Demonstrates Personal Excellence

• Provides guidance and advice in his/her area of expertise/knowledge and applies them in his/her area of responsibility.
• Actively seeks learning opportunities and actively shares knowledge and information with others. Shares specialized knowledge, skills and learning from experience across different situations and contexts effectively.

3. Focuses on Customers

• Examines Customer interests, needs, wants and experience to propose and develop solutions that add value.

4. Drives Innovation & Improvement

• Adapts changing circumstances, including emergencies and other unexpected situations.
• Implements initiatives related to the improvements of processes and systems.

5. Communicates Effectively

• Develops consensus on ideas and recommendations affecting own team. Facilitates discussions and gives consideration to a range of interests, options and possibilities.

6. Collaborates to Win

• Identifies and builds partnerships. Develops and maintains long-lasting partnerships to strengthen relationships. Delivers priorities and initiatives outputs.

7. Builds Diverse Team (Employees)

• Takes initiative in supervising staff members under his or her responsibility.
• Ensures that roles and responsibilities within the team are clear. Plans and reviews work, and assess staff performance.
• Remains alert to emerging issues and trends that might benefit or otherwise impact individual and team's work.
• Creates regular opportunities for team members to contribute toward enhancing service quality.

Requirements:

• 2-3 years of experience in Food and Beverage industry in Singapore.
• Passionate about food industry and customer experience.
• Experience in store operations, staff scheduling/roster.
• Able to manage both Back and Front of House.
• Familiar with food industry local laws, certifications and compliance
• Ability to communicate effectively with both internal and external parties.