Assistant Restaurant Manager

Dunkin Donuts; Sauk City (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the quick-service restaurant sector is seeking an Assistant Restaurant Manager to support daily operations and ensure excellent guest experiences. The role involves training team members, managing inventory, and maintaining compliance with standards. Ideal candidates will have previous leadership experience and strong problem-solving skills, contributing to the overall success of the restaurant.

Qualifications

• Previous leadership experience in retail, restaurant, or hospitality.
• Ability to train and develop a team.

Responsibilities

• Support the Restaurant Manager in daily operations.
• Oversee Brand Training Programs and ensure compliance with standards.
• Conduct inventory management and assist with labor scheduling.

Skills

Leadership

Problem Solving

Team-oriented

Analytical Skills

Guest-focused

Education

Basic computer skills

Financial management skills

Job description

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Job Requirements

The Assistant Restaurant Manager supports the Restaurant Manager, Shift Leaders, and Team in daily operations, ensuring excellent guest experiences and operational success. They assume full managerial responsibilities in the Restaurant Manager's absence, focusing on floor operations, training, and team leadership. This role helps drive top-line sales and profitability while maintaining Dunkin' standards and compliance with franchisee policies and applicable laws.

Key Responsibilities

1. Perform all duties of Restaurant Team Members
2. Lead team meetings alongside the Restaurant Manager
3. Oversee Brand Training Programs, including scheduling, training, and certifying team members
4. Ensure Brand standards, recipes, and systems are executed
5. Foster a guest-focused culture and implement action plans based on guest feedback
6. Communicate restaurant priorities, goals, and results to the team
7. Assist with product rollouts, in-store marketing, and promotional initiatives
8. Maintain safety, food safety, and sanitation standards in compliance with regulations
9. Control costs to optimize profitability
10. Conduct and oversee inventory management
11. Assist with labor scheduling to meet service standards and guest demand
12. Support staff assignments, deployment, and vendor orders
13. Conduct self-assessments and implement corrective action plans
14. Ensure adherence to the restaurant budget
15. Oversee cash management and ensure compliance with financial policies

Management Responsibilities

1. Recruit, hire, onboard, and develop team members
2. Assist in performance appraisals for team and shift leads
3. Coach employees to improve sales, profitability, and guest satisfaction

Qualifications

• Basic computer, math, and financial management skills
• Fluent in spoken and written English
• Previous leadership experience in retail, restaurant, or hospitality
• Ability to train and develop a team

Key Skills & Traits

• Strong analytical and business acumen
• Team-oriented in a fast-paced environment
• Punctual, honest, and positive attitude
• Willingness to learn and adapt to change
• Guest-focused with strong problem-solving skills
• Motivational leadership abilities

Physical Requirements

• Standing for extended periods
• Repetitive movements such as bending, stooping, and reaching
• Lifting objects, ice, products, and boxes up to 20lbs
• Wearing a headset
• Working in a compact space

Other Experience and Qualifications

• Same as above: basic computer, math, and financial skills, leadership experience, ability to train and develop a team

Application Instructions

Apply Online: www.teamtmart.com/careers