Assistant Restaurant Manager

Virgin Hotels; New York (NY); On-site; USD 70,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen leidenschaftlichen Assistant Restaurant Manager, der die Gästeerfahrung durch kreative Ideen und exzellenten Service bereichert. In dieser spannenden Rolle sind Sie verantwortlich für die Leitung eines dynamischen Teams und die Pflege einer einladenden Atmosphäre. Ihre Fähigkeit, Probleme kreativ zu lösen und starke Beziehungen aufzubauen, wird entscheidend sein, um den Gästen ein unvergessliches Erlebnis zu bieten. Wenn Sie Spaß an der Arbeit haben und eine proaktive Einstellung mitbringen, ist dies die perfekte Gelegenheit für Sie!

Qualifications

• 1-2 Jahre Erfahrung im Restaurant- oder Lounge-Management, vorzugsweise in einem Hotel.
• TIPS-Zertifizierung und Lebensmittelhändlerkarten erforderlich.

Responsibilities

• Überwachen der Kommunikation zwischen Gästen und Teammitgliedern.
• Sicherstellen, dass Standards und Servicequalität eingehalten werden.

Skills

Kommunikationsfähigkeiten

Teamarbeit

Problemlösungsfähigkeiten

Präsentationsfähigkeiten

Multitasking

Education

Associate oder Bachelorabschluss

Tools

Computerkenntnisse

Job description

Join to apply for the Assistant Restaurant Manager role at Virgin Hotels.

5 days ago Be among the first 25 applicants.

This range is provided by Virgin Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $70,000.00/yr

Who We Are

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your Mission

Should you choose to accept it…

The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals.

Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service, directly impacting the guest and staff experience.

At Virgin Hotels, nothing is ever "usual." You must be willing to roll up your sleeves and get things done, but also have fun. We are looking for someone full of creative ideas who shares our quirky sense of humor, entrepreneurial approach, and is always ready to join in the fun!

The Nitty-Gritty

What exactly you will be doing…

Responsibilities

• Monitor and track the flow of information from your superiors, hotel side, and culinary side, and distribute to your team. Be involved in decisions and communication on the floor and share results with team members and superiors. Manage communication between guests and all involved areas: special requests, needs to the kitchen, service issues, and guest recovery. Clearly communicate expectations each shift and remain consistent.
• Be present on the floor to understand guest interactions. Detail and confirm guest profiles, communicate with FOH and BOH, handle guest issues confidently, and actively engage with guests and staff.
• Keep your team on track, energized, and focused. Maintain standards and service quality. Provide clear and concise direction.
• Maintain strong floor presence.
• Communicate food issues, VIPs, reservations, and business changes to kitchen, outlets, and front desk.
• Communicate with colleagues about guest expectations, menu changes, and events via team meetings and recaps.
• Handle daily tasks such as scheduling, staffing, driving revenue, monitoring duties, and ensuring standards are met.
• Assist in onboarding, deliver consistent training, conduct regular check-ins, and ensure new team members are properly equipped.

Qualities We Seek

• Great team player with excellent relationship-building skills across departments.
• Ability to resolve conflicts swiftly and effectively.
• Strong communication and presentation skills at all management levels.
• Creative problem solver who can think outside the box.
• Proactive and able to handle multiple projects simultaneously.
• Enthusiastic, passionate, and motivating.
• Leadership aligned with Virgin Hotels’ core values: fun, innovative, personable, and committed to high-quality customer service.

Required Background

• Legal and unrestricted ability to work in the USA.
• TIPS certification and Food Handlers Cards on file.
• Compliance with safety, health, and liquor laws.
• Associate or Bachelor’s degree preferred.
• 1-2 years’ experience in restaurant or lounge management, preferably in a hotel setting.
• Excellent communication skills in English, both verbal and written.
• Proficient in computer skills.