Assistant Restaurant Manager

Filé Gumbo Bar; New York (NY); On-site; USD 67,000; Full time

Job summary

An established industry player in the culinary scene is seeking an Assistant Restaurant Manager to join their dynamic team. This role involves leading the front-of-house staff, ensuring exceptional customer service, and maintaining high operational standards. You will coordinate daily operations, manage staff performance, and engage with guests to enhance their dining experience. If you thrive in a fast-paced environment and have a passion for Cajun cuisine, this opportunity is perfect for you. Join a team that values dedication and offers a supportive work culture where your contributions will be recognized.

Benefits

401k plan

Dining discounts

Potential bonuses

Qualifications

• Experience as a Restaurant Manager or in a similar role.
• Strong leadership and motivational skills are essential.

Responsibilities

• Coordinate daily FOH restaurant operations and manage staff.
• Engage with guests and respond to complaints effectively.

Skills

Customer Service

Leadership

Financial Management

Food and Beverage Knowledge

Staff Training

Education

Degree in Business

Degree in Hospitality

Degree in Culinary Studies

Job description

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About Us:

Filé Gumbo Bar is inspired by the iconic ingredient used to thicken and flavor our gumbo. Filé, pronounced fee-lay, means thread or string in French, and refers to the dried and ground leaves of the North American sassafras tree.

The centerpiece of our menu is Tiny’s Gumbo, inspired by the owner’s grandfather, Aubrey “Tiny” Gaines, who believed there was nothing better than shellfish and spice.

We have been named by Eater NY as The City's Best Gumbo!

Job Description

Assistant Manager - Filé Gumbo Bar (NYC)

Overview

The Assistant Manager works with Filé's General Manager to provide exceptional customer service. The right candidate will lead FOH staff in a fast-paced restaurant environment to ensure a seamless culinary experience for our guests. Responsibilities include managing FOH staff, hiring, scheduling, training, and supervision.

You will ensure efficient restaurant operation while maintaining high standards of production, productivity, quality, and customer service. Responsibilities include overseeing the dining room, engaging with guests, and managing seating capacity. Lead by example to uplift staff during busy times.

Responsibilities

• Coordinate daily FOH restaurant operations: scheduling, hiring, tip reports, daily manager reports
• Appraise staff performance and provide feedback to improve productivity
• Manage large group reservations
• Deliver superior service and maximize customer satisfaction
• Engage with guests and respond to complaints
• Organize and supervise shifts
• Ensure sanitation and safety compliance
• Maintain and improve the restaurant's image
• Train staff on customer service practices
• Implement policies for future operations
• Oversee opening and closing tasks, including cash management

Requirements

• Availability to work nights, weekends, and long hours (5 days, 10 hours each)
• Experience as a Restaurant Manager or similar role
• Customer service experience in a managerial role
• Knowledge of food and beverage, ingredients, and dishes
• Strong leadership and motivational skills
• Financial management skills
• Degree in Business, Hospitality, or Culinary studies is a plus
• Interest or knowledge in Cajun cuisine is a plus

Compensation & Benefits

• Annual Salary: $67,000
• 401k plan
• Potential bonuses
• Dining discounts

*We are an equal opportunity employer*

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management

Industry: Restaurants

More info about Filé Gumbo Bar: https://culinaryagents.com/entities/462610-Fil%C3%A9-Gumbo-Bar