Assistant Restaurant Leader

Workstream; North Las Vegas (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Buffalo Wild Wings GO is seeking an Assistant Leader to serve as the operations leader for a single restaurant, focusing on profitability, guest service, and people development.

The role supervises 8–20 hourly staff, supports the Restaurant Leader, and assists with staffing, training, and daily operations to ensure exceptional guest experiences and adherence to brand standards.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• 1–2 years of quick service restaurant experience; management experience preferred.
• Demonstrated leadership skills.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Manages inventory costs and performs daily, weekly, and monthly inspections.
• Places and receives inventory truck orders.
• Maintains and monitors restaurant assets and equipment.
• Ensures cash control and security procedures are followed.
• Motivates and directs team to exceed guest expectations with fast, accurate service.
• Assists in recruitment and onboarding of new staff and trains new hires.
• Directs efficient and accurate preparation and sale of products to meet speed of service goals.

Skills

Leadership

Guest service

Staff development

Time management

Education

High School Diploma or GED

Job description

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The Assistant Leader is the operations leader of the

restaurant focused on profitability, Guest service, people development, and

operations management. The Assistant leader supports the Restaurant Leader in

managing the operations of a single restaurant, driving key performance

outcomes. This position operates under the direction of the Restaurant Leader

and directly manages a team of Hourly Shift Leaders and Team Members (8-20

employees). This position could serve as the steppingstone to a Restaurant

Leader position and will establish you as a candidate for a restaurant when it

becomes available. Buffalo Wild Wings GO has an atmosphere that creates stories

worth telling - for our guests and for our Team Members. With our famous wings

and flavors in a streamlined and counter-service environment, this is the place

to start the next phase of your career. We're a brand on the rise, and we need

great people as we write the next chapter of our story.

Summary Of Responsibilities:

• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections
• Places and receives inventory truck orders
• Maintains and regularly monitors a list of all restaurant assets
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with
• Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Control restaurant costs of food and labor
• GUEST
• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean restaurant
• Handles guest complaints effectively and in a timely manner
• PEOPLE
• Provides coaching and feedback to Shifts leaders and Team Members to increase the restaurant team's capabilities and raise restaurant performance
• Assist the RL with the restaurant's recruitment and selection process to build and retain an effective restaurant team
• On-boards new employees by training and guiding them through the certification process
• OPERATIONS
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Ensures that the restaurant upholds operational and brand standards
• Completes truck orders
• Assists RL with conducting weekly operational meetings
• Performs duties of all positions when necessary

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required
• 1-2 years of previous quick service restaurant experience, experience in management preferred
• Demonstrated leadership skills
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

2117 E Lake Mead Blvd, North Las Vegas, NV 89030, USA