Assistant Restaurant GM – Culture & Ops Leader

America's Pizza Company, LLC; Asheville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Pizza Hut in Asheville is seeking an Assistant Restaurant General Manager (ARGM) to lead shift teams, drive coaching, and ensure high standards of service and safety. You will direct shift leaders, trainers and crew to execute store operations and culture daily.

The role emphasizes delivering exceptional customer experiences, enforcing brand standards, and developing staff with opportunities for growth through Hut-provided training materials and tools.

Qualifications

• Be A Customer Maniac! – All Roles.
• Serv Safe Certified.
• Lead On! Shift Leader.
• Proficient at Microsoft Office.
• Lead On! Restaurant General Manager and Computer basics.
• Reliable Transportation.
• Valid Driver's License Preferred.
• National Sex Offender Registry Check.
• Motor Vehicle Record.
• MSM Courses 7-9.

Responsibilities

• Assist RGM with Hiring, Training, Building a Bench of Key Holding Managers and Team Members in Restaurant.
• Own and Promote Positive Restaurant Culture and Employee Experience.
• Maintain Excellent Customer Service Standards.
• Enforce and Follow Pizza Hut Service Principals.
• Deliver it Fast, Make Food We are Proud to Service, Service with a Smile.
• Assist RGM with Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes.
• Ensure All Team Members Have the Tools and Knowledge Necessary for Success.
• Develop a Store Team that Has High Customer Satisfaction Results.
• Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes on Shifts.
• Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE
• Assist the RGM with Career Development and Performance Management Process for Restaurant Team (MSM).
• Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia).
• Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Team Members on Execution.
• Compliant with All Laws and Regulations.
• Ensures a Safe Work Environment is Provided in Restaurant.
• Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations.
• Brand Steward for Pizza Hut Brand
• Assist RGM with Restaurant Calendar
• Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
• Manages and adheres to Employee Handbook and Policies
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Skills

Customer service

Leadership

Communication

Microsoft Office

Education

Serv Safe Certified

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut in Asheville is seeking an Assistant Restaurant General Manager (ARGM) to lead shift teams, drive coaching, and ensure high standards of service and safety. You will direct shift leaders, trainers and crew to execute store operations and culture daily.

The role emphasizes delivering exceptional customer experiences, enforcing brand standards, and developing staff with opportunities for growth through Hut-provided training materials and tools.