Assistant Residential Manager - Monmouth County, NJ

Eihab Human Services; Matawan (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Eihab Human Services in Matawan, NJ is hiring an Assistant Residential Manager to lead a Residential Program for individuals with intellectual disabilities and mental health needs. You will supervise staff, ensure compliance with regulations, and maintain a safe, therapeutic home environment.

The role emphasizes operations oversight, training, and documentation to achieve goals and outcomes. The position requires supervisory experience in OPWDD-related services, a relevant degree or long-term

Qualifications

• Associate degree in human services with OPWDD experience.
• High school diploma with substantial OPWDD supervisory background.
• Experience handling confidential information and multi-tasking in a fast-paced setting.
• Certifications (SCIP, AMAP, CPR/First Aid) and valid NYS driver's license.

Responsibilities

• Supervise day-to-day Residential Program operations, evenings and other shifts as needed.
• Communicate effectively to support the organization’s mission and values.
• Maintain accurate daily documentation for individuals' programming.
• Monitor goals for client safety, quality, satisfaction, and staff performance.
• Prepare incident reports, corrective actions, statistics, and QA functions.
• Oversee payroll for reports and ensure staff payroll accuracy.
• Ensure program vehicles are maintained and staff follow driving procedures.
• Conduct Morning/Evening/Meal/Medication observations for safety.
• Observe safeguarding plans during meals and activities.
• Review food orders and ensure diet-compliant menus.

Skills

Supervisory experience

Residential program operations

Staff training

HIPAA compliance

Documentation

Education

Associate degree in Human Service-related field

High School Diploma/GED

Job description

Job Details

Job Location: Oxford - Matawan, NJ 07747

Salary Range: $20.60 - $20.60 Hourly

Assistant Residential Manager - Monmouth County, NJ

SHIFT

Sunday through Wednesday, & Friday (off on Thursday/Saturday) 3:00 PM to 11:00 PM - NOTE; Shift is subject to change at any time based on program's needs.

The Assistant Residential Manager is responsible for ensuring the overall operations of a Residential Program are being delivered according to state and federal regulations, agency policy and procedure, and according to the agency’s mission. The role of the Assistant Residential Manager is to oversee and manage the operations of a Residential Program to support individuals with an intellectual disability/mental health reach their goals, and valued outcomes, develop skills, and provide support as required with residential services by operating a Residential Support Program. The position is responsible for maintaining a safe, supportive, and therapeutic home environment that fosters growth and rehabilitation and facilitates the development of independent and self-help skills of the individuals. The Assistant Residential Manager is responsible for training, planning, supervising, and coordinating the services and interaction of the staff, support staff, and managerial staff as well as ensuring compliance with state and federal regulations.

The Assistant Residential Manager works as a support to the Residential Manager in operating the program in compliance with agency policy and state regulations, along with the supervision of the assigned workforce and their performance.

ESSENTIAL RESPONSIBILITIES

• Supervise and manage the day-to-day operations of a Residential Program, routinely in the evening however for all shifts as directed. Ensure that staff are assigned to tasks, individual levels of supervision, and activities according to the operational procedures.
• Effectively communicate and support the organization’s mission, vision, and values.
• Responsible for monitoring and ensuring that daily documentation for individuals’ programming is complete and accurate.
• Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance.
• Prepares and submits all required reports, incident reports, corrective action, statistics, and quality assurance functions to verify program services are by the agency and departmental Quality Assurance, Corporate Compliance, and HIPAA policies and procedures.Complete reports and ensure proper documentation of any incident at the facility.
• Ensure payroll is completed for reports and oversee and monitor management to ensure all respective workforce payroll is completed.
• Ensure that program vehicles are maintained and monitor staff to ensure they are following driving procedures.
• Conduct Morning, Evening, Meal, and Medication Observation to ensure adequate supervision and that all safeguards and plans are followed
• Observe programming and mealtimes to ensure that individual safeguards are followed, and the individuals are safe at all times according to their protective oversight plans and other plans.
• Review all food requisitions and maintain inventory. Ensure all food noted on the menu is available for the individual by diet restrictions or prescribed diet according to their documented safeguards.

AMERICANS WITH DISABILITIES SPECIFICATIONS

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, have telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

QualificationsRequired

• Associate degree in the Human Service-related field (or equivalent credits), with six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population and at least three years in a supervisory role, or;
• High School Diploma/GED with ten years of work experience in the OPWDD and serving the intellectually developmentally disabled population and at least five years in a supervisory role, and;
• Must be experienced in handling confidential information most strictly, can multi-task analyze problems, and determine corrective measures. Self-starter takes initiative, and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage, and complete tasks and projects with tight deadlines
• Successful completion of delegated and assigned training determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License by Agency Standards.