Assistant Residential Manager 3

Bridgewell; Topsfield (MA); On-site; USD 68,712,000 - 70,431,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Birthday leave

Professional development

Job summary

Bridgewell's Assistant Residential Manager 3 oversees daily operations of residential homes/day programs for individuals with disabilities. You will lead staff, ensure regulatory compliance, and coordinate care, training, and documentation. The role requires empathy, leadership, and effective collaboration with management and nursing teams.

Schedule includes evenings and weekends (40 hours/week). A high school diploma or GED is required; DSP certification or related degree is preferred, with

Qualifications

• Must have a high school diploma or GED.
• DSP Certification, Associate or Bachelor's degree in a related field preferred.
• Minimum of one year of experience working with people with developmental or psychiatric disabilities.
• Demonstrated ability to lead staff or act as shift leader and coordinate documentation with management or nursing staff.
• Demonstrated ability to develop and foster positive relationships.
• Excellent written and oral communication skills.
• Excellent organizational and problem-solving skills.
• Valid driver’s license and one year of driving experience.
• Computer literacy includes Microsoft products and web-based applications.

Responsibilities

• Lead staff to ensure performance standards are upheld and agency requirements are followed.
• Provide leadership, build a positive work climate, and communicate with on-call and management staff.
• Ensure services and documentation meet DDS, DMH, MassHealth, HUD, DPH, CARF and Bridgewell standards.
• Create opportunities and support to individuals to develop skills and independence.
• Oversee medical, clinical, and financial needs and arrange services as needed.
• Transport individuals to medical, recreational, and other activities.

Skills

Leadership

Communication

Organizational skills

Driving

Computer literacy

Education

High school diploma or GED

DSP Certification

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Web-based applications

Job description

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings responding to unmet or emerging needs.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!

Connecting People with Possibilities

Mission

Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

Summary

The Assistant Residential Manager 3 will oversee the daily operation of a residential home or day program for individuals with disabilities. They will provide direct care support as needed and additional coordination of program duties as requested. Individuals in Level 3 programs may require moderate to considerable physical assistance or accommodation. Specialized training will enhance supervision or interventions to address multiple disabilities, including behavioral support or enhanced medical care. Staff will develop, implement, and supervise training, case management requirements of individuals, and participation in general duties.

Schedule

Sunday 3:00pm-11:00pm and Monday- Thursday 2:00pm-10:00pm (40 hours per week)

Essential Duties And Responsibilities

• Lead staff to ensure that performance standards are upheld and that all individuals are working following agency requirements, mission, goals, and principles.
• Provide leadership to all staff by creating a positive work climate and creating a cohesive team environment. Communicate with on-call and management staff any concerns or issues that arise related to the care of individuals, staffing concerns, or general needs of the program in the absence of an on-site manager.
• Ensure that services and documentation are maintained according to DDS, DMH, MassHealth, HUD, DPH, CARF, and all applicable regulatory standards as well as Bridgewell’s policies and procedures.
• Create opportunities and provide support to individuals in making decisions to develop their skills and foster independence.
• Oversee all medical, clinical, and financial needs of the individuals by identifying needs and securing appropriate services as needed.
• Transport individuals as needed to and from medical, recreational, and other activities outside the program.
• Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
• Monitor petty cash and maintain spending within allowed budgetary limits.
• Provide interim coverage during PD absence as directed by and with the support of the Residential Supervisor or any other interim member of program management assigned to the facility.
• Maintain core training certifications including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
• Other duties as assigned.

Required Education/Experience

• Must have a high school diploma or GED.
• DSP Certification, Associate or Bachelor's degree in a related field preferred.
• Minimum of one year of experience working with people with developmental or psychiatric disabilities. Experience with individuals who may have significant behavioral or medical concerns is required.
• Demonstrated ability to lead staff or act as shift leader, coordinate documentation flow as required, and interface with management or nursing staff as required.

Required Skills/Knowledge

• Demonstrated ability to develop and foster positive relationships.
• Excellent written and oral communication skills so that the writing of required documents is clear and articulate.
• Excellent organizational and problem-solving skills.
• Valid driver’s license and one year of driving experience.
• Computer literacy includes proficiently using Microsoft products and web‑based applications supported by the agency.

Physical Demands

• While performing the duties of this job, the employee is frequently required to climb stairs.
• Must be able to lift up to 50 pounds.
• The employee must be able to drive a vehicle and regularly meet the driving record requirements of the agency.
• Must have a normal range of eyesight with or without corrective lenses.
• Must have a normal range of hearing with or without corrective equipment.

Bridgewell Offers

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that’s right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
• Additional compensation for on‑call rotations
• Opportunities for professional development and growth

Why Should You Apply

If the top benefits alone don’t sway you, our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides opportunities for you to have a positive impact on the work you do.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Requires acceptable CORI results according to Bridgewell policy.

Bridgewell is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The pay range listed for this position is the hourly rate range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, or other applicable factors permissible by law.

Salary: $23.98 - $24.58 per hour